At Lantern Fire and Security, we are a trusted provider of fire alarm and security solutions for commercial, industrial, and public sector clients across the UK. With a growing portfolio of clients and exciting new contracts, we are expanding—and we want you to join our team!
We are currently seeking an Office Manager to oversee the day-to-day operations of our branch office in Gravesend. In this role, you will manage key activities such as scheduling engineers, liaising with clients, and ensuring the smooth and efficient operation of the office.
What You'll Be Doing:
As Office Manager, you’ll be responsible for managing and coordinating a variety of essential functions to keep our branch running smoothly. Key responsibilities include:
* Managing engineers' schedules, ensuring all visits are efficiently booked and organised
* Liaising directly with clients to arrange visits, organise equipment, and resolve any service-related issues
* Overseeing the smooth running of the office, ensuring seamless communication between departments and with clients
* Working closely with the Sales Manager and Operations Manager to support the successful operation of the branch
* Coordinating with our North HQ to ensure all KPIs are met and clients’ expectations are exceeded
* Handling day-to-day administrative tasks, including data management and report generation
* Ensuring the office is stocked with necessary supplies and equipment for daily operations
* Supporting senior management with reporting and other essential tasks
* Contributing to the continuous improvement of office processes and client service
What We're Looking For:
To succeed as Office Manager, you'll need to be highly organised and capable of managing multiple priorities with ease. We’re looking for someone who:
* Has proven experience in office management or a similar administrative role
* Can manage engineers' schedules effectively while liaising with clients to ensure timely service delivery
* Is an excellent communicator, both written and verbal, with strong interpersonal skills
* Demonstrates strong leadership and the ability to work collaboratively across teams
* Is highly organised, with the ability to manage multiple tasks and deadlines
* Works well under pressure in a fast-paced environment
* Has solid experience with Microsoft Office (Outlook, Word, Excel) and can quickly learn new systems
* Is proactive, detail-oriented, and solution-focused
Hours: Monday to Friday, 8:30 am to 5:00 pm (Flexibility available)
Why Join Us?
At Lantern Fire and Security, we value our people and strive to create a supportive, collaborative environment where you can thrive. In return for your hard work, we offer:
* Competitive salary with annual pay review
* 23 days of holiday, plus Bank Holidays
* A company pension scheme
* Annual Christmas bonus
* Wellness program and holiday buy-back scheme
* Flexibility with working hours
* Casual dress code for a relaxed work environment
If you’re an experienced Office Manager looking to join a growing company where you can make a real impact, we’d love to hear from you. Apply today to become part of the Lantern Fire and Security team!
Job Type: Full-time
Pay: £30,000.00 per year
Additional pay:
* Yearly bonus
Benefits:
* Additional leave
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health & wellbeing programme
* On-site parking
Schedule:
* 8 hour shift
Work Location: In person
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