Job summary Cam & Uley Family Practice is a busy friendly practice of 11,000 patients. We are looking for someone to join our great reception team, to work 19.5 hours over 3 days. (Monday 1pm - 6.30pm, Thursday 8am - 1pm and Friday 8am - 6pm) This is an exciting opportunity to join a well established practice. You will provide a friendly and professional service to our patients, demonstrating good communication and organisational skills. You will have the ability to work both independently and as part of a wider team; to use initiative and discretion. Main duties of the job Ideally you will have previous reception experience, preferably in an NHS setting. You must be IT competent, be polite with an excellent telephone manner as well as great face to face communication skills. Duties will include answering the phone, dealing with patients face to face, assisting doctors and nurses as required. General administrative duties. You should be smart and well presented. About us We are a teaching practice. We have 4 GP partners, 6 GPs, a paramedic, 3 GP trainees, a clinical pharmacist, 6 nurses and 4 HCAs and a large team of administrative staff. We have 2 sites, the second being a dispensing surgery. Date posted 07 January 2025 Pay scheme Other Salary £12.37 an hour until probation successfully completed Contract Fixed term Duration 12 months Working pattern Part-time Reference number A4251-25-0000 Job locations Fairmead Cam Gloucestershire GL11 5NE 42 The Street Uley Dursley Gloucestershire GL11 5SY Job description Job responsibilities Direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To have a thorough knowledge of all practice procedures. To work in accordance of written protocols. Email and photocopy as requested. Be able to cover all reception positions and administrative duties as necessary. Process requests for appointments from patients by telephone and in person. Deal with visit requests Participate in any training programme implemented by the practice as part of this employment. Job description Job responsibilities Direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To have a thorough knowledge of all practice procedures. To work in accordance of written protocols. Email and photocopy as requested. Be able to cover all reception positions and administrative duties as necessary. Process requests for appointments from patients by telephone and in person. Deal with visit requests Participate in any training programme implemented by the practice as part of this employment. Person Specification Experience Desirable Previous experience of working as a receptionist in an NHS setting is desirable but not essential. Experience of working on SystmOne Person Specification Experience Desirable Previous experience of working as a receptionist in an NHS setting is desirable but not essential. Experience of working on SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cam & Uley Family Practice Address Fairmead Cam Gloucestershire GL11 5NE Employer's website https://cam-and-uley.nhs.uk (Opens in a new tab)