Cherish Home Care is a domiciliary care provider in Birmingham, Sandwell and Dudley, providing care in the community.
Job Responsibilities:
* Dealing with incoming and outgoing telephone calls
* Dealing with incoming and outgoing post
* Liaising with clients, service providers, and health care practitioners
* Liaising with internal departments to ensure an excellent level of service is provided
* Welcoming visitors and assisting with hospitality
* Scanning, filing, and archiving paperwork
* Following company procedure and workflow arrangements
* Recording, updating, and archiving information
* Use of office equipment (photocopier, fax machine, etc.)
Training and Development:
* Business Administrator Level 3 Apprenticeship Standard
* English and maths Functional Skills (if applicable)
* Minimum of 6 hours off-the-job training per week at employer premises
* One day per month training at Protocol Consultancy Services in Birmingham City Centre
Work Schedule: Monday - Friday, 09:00 - 17:00
Additional Information:
* A full-time role may be available to the successful candidate at the end of the apprenticeship
* Increments in pay based on performance reviews
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