* Hybrid working with flexibility
* Permanent full-time position
About Our Client
The client we are currently representing is a large-scale & reputable manufacturer that operates alongside a number of subsidiaries across the UK & Europe, and supplies directly to numerous third-party handlers as well as large household-name brands.
Job Description
Key responsibilities consist of:
* Promptly and professionally respond to customer requests for quotes, product inquiries, and sales documentation.
* Follow up on sales quotations, negotiate terms, and confirm delivery schedules.
* Efficiently manage online and telephone inquiries with a customer-focused approach.
* Coordinate with internal departments to ensure a seamless customer experience.
* Support the sales team with vendor approvals.
* Ensure all relevant information on supplier portals remains up to date.
* Support sales stakeholders with the CRM system, looking at incoming inquiries.
* Collaborate with the sales team to identify challenges and implement effective sales strategies.
* Track quotation progress and generate reports on converted sales orders.
* Foster strong relationships with existing customers while actively expanding the client base.
* Prepare proposals and agreements, keeping the database accurate and up to date.
* Apply lean manufacturing principles to optimize productivity.
* Attend industry events and visit customer sites to strengthen business relationships.
* Address customer complaints promptly, ensuring resolution and future prevention.
The Successful Applicant
The successful candidate will have:
* Strong verbal and written communication skills, with a professional phone manner and the ability to build relationships.
* Proficient in IT, including experience with Word, Excel, and Outlook.
* Previous experience in a sales administrator or office-based customer service/admin role.
* Confident, approachable, and customer-focused.
* Exposure to account management & administration duties, preferably within a domestic industrial market.
* SAP experience.
What's on Offer
* 25 days holiday + bank holidays
* 8:30-4:30pm shifts
* Flexible working patterns upon discretion
* Starting salary of £28,000 with incentivized account targets
* Free parking
* Pension plan & life insurance schemes
#J-18808-Ljbffr