Receptionist
We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.
Position: Receptionist
Location: Burnt Oak. HA8 0DT
Salary: £13.15 per hour. £15.12 per hour on Saturday evenings
Hours: Evening and weekend hours
Contract: Part-time
About the role:
This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication.
Some of your key responsibilities will include:
Maintaining the reception area and provide a welcoming environment
Ensure new members are welcomed and introduced to a member of the youth work team
Ensure Junior members leave sessions safely in the care of parents
Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
Deal with telephone enquiries, take and relay messages, screen, and direct calls
Enter new members on to the membership database and collect entrance fees
Ensure that any administration and paperwork is up to date
Maintain the meeting room calendar
Keep reco...