Holidays Team Leader - Bury St Edmunds Summary INTERNAL APPLICANTS ONLY PLEASEWe have an opportunity for a Holidays Team Leader to support the delivery of our Holiday Cottages operation. Hours: 10 hours a week Duration: Permanent Interview date: Wednesday 26th February Salary: 11.64 an hourInternally you'll be known as 'Holidays Operation Team Leader'. For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video. What you'll be doing You'll support with the delivery of Health and Safety compliance and be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety. You'll assist in coordinating maintenance work and repairs to ensure our cottages look their best for our guests and that all our guest materials are up to date. You'll assist the Holidays Manager and the Holiday Assistant Managers in the area to deliver an efficient, effective and flexible service ensuring cover for changeovers and delivery of exceptional standards in line with the NT Holidays change over guide. The role may also include helping to support change overs in cottages and some Saturday cover as necessary. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for We'd love to hear from you if you have: practical experience in an operational role in a holiday operating environment a good understanding of necessary standards of housekeeping, presentation and maintenance some supervisory experience, good people skills, confidence dealing with a variety of situations including incidents and complaints The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.