Lead Service Designer – 6 months – hybrid Cardiff - £305 inside IR35)
Our client is seeking an experienced Service Designer to work on a hybrid basis, predominantly remote with some occasional travel to Cardiff
QUALIFICATIONS
Essential
• Educated to Master’s level or equivalent qualification / experience
• Evidence of continuous professional development
• Practitioner of Agile working with multi-disciplinary teams.
Desirable
• Working knowledge of the NHS or the Health sector.
• Understanding and knowledge of health service terminology and information requirements.
• Knowledge of DHCW and how it supports the NHS
SKILLS AND EXPERIENCE
· Significant experience of working in a service designer role.
· Experience applying highly developed specialised knowledge, supported by pertinent theoretical knowledge and applicable practicalexperience, across a range of work methods and practices.
· Proven experience in the analysis and design development of digital systems.
· Experience in coaching and mentoring staff; specifically agile and multi-disciplinary teams.
· Experience of leading the delivery of complex service and product design projects
· Experience of delivering quality design work
· Understand supporting systems and organisational structures
· Experience of designing new services
· A strong understanding of user-centred design
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