Job summary This is an excellent opportunity to join the City Health Care Partnership Care Coordination Customer Service Team.This is an exciting role if you are looking for a new position working with a dynamic team within the Hull area. We are looking for enthusiastic and well-motivated individual, to support the corporate reception at the Head office The Beacon. This role is working on a front of house reception, meeting and greeting visitors and staff. Dealing with all aspects of a busy reception including taking phone calls, directing visitors for their appointments, Booking meeting rooms, franking and organising the post. Laminating, binding, and various tasks provided for teams when required. Main duties of the job Candidates must be highly organised, whilst maintaining accuracy and attention to detail. We require a flexible approach to meet the needs of the service i.e. covering for annual leave and sickness. Excellent communication skills and a friendly approachable nature are essential for this role. Candidates must have knowledge of RSA 2 or ECDL or be able to demonstrate appropriate level of skill. Experience of working within an office environment and being able to carry out general office procedures are essential. For informal enquiries please contact Sharon Douglas, on telephone number 07964688468 If you require an alternative method of communication, please e-mail Sharon.douglas5nhs.net for further information on this post. About us At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine. Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice. Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive. As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. Date posted 19 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa/pr Contract Permanent Working pattern Part-time Reference number 810-7084901 Job locations Business Support Centre 5 Beacon Way Hull HU3 4AE Job description Job responsibilities Please see the job description and person specification attached to this job advert for full details on the role. Job description Job responsibilities Please see the job description and person specification attached to this job advert for full details on the role. Person Specification Qualifications Essential Level 3 in Business Administration/Customer Service or equivalent level of knowledge and experience Desirable Word processing to OCR level 2 standard or ICDL Knowledge Essential Comprehensive knowledge of a range of administration procedures and practices. Knowledge of a range of software programmes including Microsoft Word, Excel, Outlook. Desirable Knowledge of SystmOne functions and other clinical reporting systems Knowledge of clinic/appointment programmes Knowledge of making every contact count (MECC) Experience Essential Previous experience of working in an office environment and carrying out general office/administration procedures Desirable Previous experience of patient appointment booking systems e.g sytstmOne Previous NHS experience or working with the public Person Specification Qualifications Essential Level 3 in Business Administration/Customer Service or equivalent level of knowledge and experience Desirable Word processing to OCR level 2 standard or ICDL Knowledge Essential Comprehensive knowledge of a range of administration procedures and practices. Knowledge of a range of software programmes including Microsoft Word, Excel, Outlook. Desirable Knowledge of SystmOne functions and other clinical reporting systems Knowledge of clinic/appointment programmes Knowledge of making every contact count (MECC) Experience Essential Previous experience of working in an office environment and carrying out general office/administration procedures Desirable Previous experience of patient appointment booking systems e.g sytstmOne Previous NHS experience or working with the public Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name City Health Care Partnership CIC Address Business Support Centre 5 Beacon Way Hull HU3 4AE Employer's website https://www.chcpcic.org.uk/ (Opens in a new tab)