Join the team that Always Cares!
Are you the typeof person that gets out of bed on the right side every day? If so, we wouldlike you to come and join us as a FrontOffice Supervisor (Maternity Cover) at the Royal Lancaster London, where weencourage your personal development and growth. We are located next toLancaster Gate tube station, and a short distance from Paddington, Bayswaterand Marble Arch stations.
Some of our fabulous benefits you will enjoy as a Front Office Supervisor (Maternity Cover) are:
Salary: £28,067 + service charge
· Pension scheme with companycontributions
· 50% discount in all ourrestaurants and Spa’s across our properties
· Team member andFriends & Family rates across our properties
· Complimentarystay after passing probation
· Extensive discounts onour benefits platform
· Access to privatemedical insurance
· Support through development plans, apprenticeships and world-classmanagement development programmes including educational sponsorship to be thebest you can be
· Interest free seasonticket loan
· Employee AssistanceProgramme - 24/7 online GP, mental health support and virtual wellbeing
· Bike to work scheme
· Recommend a Friendincentive
· Complimentary laundry
· Free meals on duty
· Opportunity to join our taskforces to contribute to the businessfocuses, community and environment
· Employee recognition schemes and Social Committeeevents including gala dinners and much more!
We are currentlylooking for a passionate Front OfficeSupervisor (Maternity Cover), to join our Front Office Department ona permanent basis, with an immediatestart to join us in consistently delivering memorable moments and five starservice to our guests and each other. It is important to us that everyone inthe team brings positive energy to support our happy and fun environment, as westrive to build a community of diverse backgrounds and life experiences, wherewe care about careers and not just jobs.
As a Front Office Supervisor (Maternity Cover) ,your main duties and expectations for the role will include:
· Ensure all guests are registered efficiently and appropriately,maintaining high standards of supervision and administration in line withdepartmental standards (AA Red Star & LQA Standards).
· Confidently use various computer systems such as OperaCloud,KnowCross
· Upsell room types at every available opportunity to achieve thedepartmental upselling goal
· Complete all tasks outlined in the Front Office Supervisor’schecklist.
You will be required to work 40hours per week, on a shift rota.
Weare …
· BestEmployer for 2021 at Springboard’s Excellence Awards
· One ofthe happiest hotels in London
· EarthCheck Silver Certified 2023
· 2rosettes
· Hoteliers’Charter Approved
· PreferredHotels & Resorts member
We are moreconcerned with what’s in the glass, not whether its’ half full or empty, so ifyou feel this Front Office Supervisor(Maternity Cover) role is for you, come and pour some happiness into yoursby joining our award winning family today!
All applicantsmust be legally eligible to work in the UK