Job summary An exciting opportunity has arisen for a highly motivated Administrator to join our Thoracic team based at Colchester Hospital We are looking for an efficient, conscientious, well-motivated, enthusiastic and experienced administrator, with the skills to provide dedicated clerical support to both the clinical team. The post will be based at Colchester Hospital, working with a well-established, high achieving & committed team. You will provide efficient and pro-active secretarial and administrative support to the clinicians. You will be the first point of contact for patients and will deal with a range of queries. You will work as part of our administrative team in supporting and covering other colleagues in the department. If you think this role is for you and you would like to join our friendly and busy department, we want to hear from you. Main duties of the job The department is fast paced and you must be able to work under pressure. You will be responsible for working independently providing a full range of secretarial and administrative support and therefore must be highly organised and show the ability to prioritise a busy workload In this role you will be responsible for carrying out medical secretarial administrative duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries. You will need to have excellent communication and interpersonal skills, be able to prioritise and adapt to constant demands on the workload as well as be able to demonstrate the ability to work as a team member. Relevant experience within an administration team is essential. About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?vGkPu7HphU8A Date posted 01 November 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum, pro rata Contract Permanent Working pattern Full-time Reference number 432-HR1556-24 Job locations Colchester Hospital Turner Road Colchester CO4 5JL Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Person Specification Experience Essential oPrevious experience of administration of operational departments within a hospital oPrevious experience of the Open Exeter systems Education Essential o5 GCSE standard qualifications at grade A-C to include both English and Maths, or ability to demonstrate equivalent experience or qualifications Knowledge Essential oKnowledge of Hospital Portal system oKnowledge of national targets for cancer service and screening services, and RTT pathways Desirable oAbility to deal with large and complex volumes of data and process into easy-to-understand report Person Specification Experience Essential oPrevious experience of administration of operational departments within a hospital oPrevious experience of the Open Exeter systems Education Essential o5 GCSE standard qualifications at grade A-C to include both English and Maths, or ability to demonstrate equivalent experience or qualifications Knowledge Essential oKnowledge of Hospital Portal system oKnowledge of national targets for cancer service and screening services, and RTT pathways Desirable oAbility to deal with large and complex volumes of data and process into easy-to-understand report Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address Colchester Hospital Turner Road Colchester CO4 5JL Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)