We are seeking to appoint a charismatic and passionate Waiter to work within Thyme’s Pub, The Swan, nestled within our luxury, five-star country estate. The Swan offers carefully curated menus which tell a story of the farm and seasons. Under the direction of Charlie Hibbert, the chefs, and gardeners at Thyme work together to select and grow the fruits, vegetables and herbs used to create a modern British countryside fare. We are looking for someone with a passion for seasonal food, a refined sense of style, and a flair for entertaining to support the delivery our exceptional dishes with the first-class service they deserve. About us Set in 150 acres of farmland, Thyme is a family ran destination: we have a hotel, a spa, a cookery school, restaurants and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart. A destination for local regulars, London weekenders and international travellers alike, each day brings variety, vibrancy and excitement. We are a team that consistently strives for world class guest experience, to celebrate the seasons and immerse guests in our love of the land. Our people are dynamic, passionate, considerate and collaborative, with a culture of learning and progression at our heart. Why Choose Thyme: A Flourishing Team: Our team is vibrant, professional and collaborative. With our company values at our heart, the team work together to deliver true hospitality excellence. A Connection to the Land : Throughout Thyme, there is plenty of open space and gardens to wander. Our work environments are light and airy, always maintaining a connection to the outside. Professional Development : Personal and professional development is at the heart of our people strategy, with training and leadership programmes as well as development plans for all the team. Competitive Remuneration : We offer excellent pay and benefits. Our service charge is substantial, and every penny goes to our hard working team each month. Experience & Knowledge Experience of working within, or a desire to work within a high end pub Working knowledge of EPOS and booking system – knowledge of Hart POS System desirable A basic understanding of sustainable food farming practises Able to deal effectively with guest feedback and swiftly resolve issues to satisfaction Ability to memorise ingredients and dishes to detail. Personal Attributes Ability to spot and resolve problems efficiently. A passion for British seasonal produce Master at multi-tasking. Innately charismatic, with great style, hospitable, warm, and welcoming. Passionate about creating a positive environment for guests & team. A true passion for our food philosophy. A professional and service-oriented attitude with an eye for detail. Flexible to work weekends, evenings and bank holidays. Ability to walk, stand, and/or bend continuously to perform essential job functions. Ability to work under pressure and deal with stressful situations during busy periods. Our Values Considerate - Being thoughtful and Considerate in our actions and their impact on people and the planet Consistency - Delivering Consistency of performance and stability through collaboration and communication Integrity - Always displaying total Integrity, creating an environment where respect, honesty, and trust, thrive. Pride - Having Pride in who we are and what we do, and the sophisticated style with which we do it Aspiring - Aspiring to achieve excellence, applauding ambition, and rewarding resilience Our Culture We seek to cultivate a welcoming, caring, positive and supportive culture, defined by inclusivity, accountability, and recognition. Effective communication, listening and a commitment to health and wellbeing serve as the bedrock of our culture. Company Benefits · Exceptionally generous Service Charge bonuses paid monthly. · 28 days annual leave PA All staff to have an extra day off on their birthday. · Healthy & delicious meals on duty prepared by our own Chef’s, and a comfy team room to enjoy on breaks · Employee assistance & wellbeing programme · Financial and debt advice as well as Legal advice via Law Express · High quality, sustainably made, and stylish uniforms provided. · Free staff parking on site. · Team rates to stay at Thyme for £100 per night, with the ability to extend this to family. · 50% off food in both the Ox Barn and the Swan. · Cookery School discount - All classes are £40 per person, available for you plus 1 guest. · 50% discount on Spa Treatments. · 40% discount on our retail range Bertioli · Annual staff Christmas Party with dinner, drinks, music & dancing · Reward & recognition programme offering the chance to win weekly prizes & a monthly cash bonus. · A personalised approach to investment in your professional development. · Beautiful Location with plenty of space to walk and relax during break times Thyme is an equal opportunity employer. We are committed to being a successful, caring and welcoming place for all. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued. We will ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.