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It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 1, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Job Description
Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 1, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
BlackLine’s Product Management group drives product design and strategy across BlackLine’s entire suite of solutions, manages the product backlog and roadmap, and leverages deep product, market, and competitive knowledge in support of other teams throughout BlackLine. The Manager, Product Management of this group will lead an internal team of Product Managers, work closely with product and engineering leadership to deliver functionality, and manage the client-feedback process.
You'll Get To:
Team Management: The Manager, Product Management will lead a team of 4+ individuals and will be responsible for managing individual and team performance, creating a culture of continuous improvement, and ensuring that the team consistently aligns to BlackLine’s corporate objectives. This individual will handle performance management, training, coaching, onboarding, and other day-to-day activities, and will be heavily involved in budgeting and strategic planning.
Roadmap & Backlog: The product team is responsible for maintaining roadmaps for each product, translating those roadmap items into epics and stories, and ensuring that those stories are properly groomed and accepted by our engineering teams. The Manager will ensure that both the roadmap and backlog are updated frequently and provide a clear vision for the direction of a grouping of products that aligns to BlackLine’s broader corporate strategy, technology roadmap, and product vision. They’ll provide frequent updates and reporting on roadmap contents and progress, as well as the decision-making process that goes into defining the Roadmap.
Process & Project Coordination: The Manager, Product Management will work closely with other teams, including UX/UI Design, Engineering, Tech Ops, Support, and Marketing to ensure that all projects function smoothly. Where necessary, the Manager will work to create and implement policies, procedures, and processes in order to improve our workflow and output. This role also includes internal collaboration with other leaders inside of the Product team, including Product Managers, Managers, and Product Managers.
Customer Feedback: The Manager will construct and oversee a formal customer-feedback process designed to survey clients, collect relevant data, and use that as part of the design process. This process will also include working closely with Customer Success and our Services teams to identify at-risk clients and better understand the client lifecycle.
Leadership: Product Management is a difficult role, with immense responsibility, competing demands, and the constant pressure of making difficult decisions. The Manager will provide steady leadership, mentoring, and support for the product team with the goal of ensuring that morale and productivity remain high. This role should also take special care that individual product managers are adequately supported and mentored. Leadership includes bringing product management best practices to the team.
Delivery & Software Quality: This individual will be passionate about good design and modern technology. They’ll ensure that the software we deliver to our customers is functional, valuable, cutting-edge, and, where possible, beautiful.
Hands-on: The Manager is an entrepreneur who contributes as an individual, fills in gaps where necessary, and does anything that can be done to make BlackLine successful:
* Responsible for a team of Product Managers at varying levels and all aspects of managing the team and their personal development. Responsibilities include; performance management, training, coaching, onboarding, and other day-to-day activities.
* Working with Product Leadership to create and communicate an inspiring Product vision for the Product Line.
* Establish a team culture that aligns with leadership principles.
* Responsible for motivating the team toward organizational and project goals and providing clear and concise direction towards objectives.
* Effectively develop people (including mentorship), build a high-performance team, and maintain work-life balance for the team through managing up/down/and across.
What You'll Bring:
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