About the Role
Auxeris is seeking a seasoned Property Manager to oversee its diverse portfolio of around 120 properties in Fleet. As a key member of our team, you will be responsible for ensuring high standards of service to our landlords while maintaining strong relationships with tenants and adhering to all regulations.
Key Responsibilities
* Property Inspections: Conduct regular property inspections with tenants to ensure compliance with leases and regulations.
* Regulatory Compliance: Ensure all properties meet safety and regulatory standards, maintaining detailed records of compliance and safety requirements.
* Customer Relationship Management: Keep our CRM system updated with all relevant documentation, including inspections, agreements, and compliance records.
* Maintenance Oversight: Approve and oversee necessary maintenance and upgrade works in line with statutory and lease requirements, ensuring proper licensing and insurance are in place.
* Energy Performance: Ensure properties achieve a minimum Energy Performance rating requirements, proposing investments for necessary upgrades.
Tenant Management
* Licence to Rent: Operate in accordance with all legal standards and regulations when interacting with tenants, ensuring ongoing training and support are provided.
* Tenant Relations: Maintain respectful and proactive communication with tenants, addressing issues promptly.
* Tenant Assessment: Evaluate prospective tenants' suitability and carry out thorough verification checks.
* Tenancy Agreements: Negotiate and ensure compliance with tenancy agreements, ensuring deposits are registered with government schemes.
* Dispute Resolution: Effectively manage negotiations between tenant and landlord in relation to any disputes.
Financials and Investments
* Rental Income: Liaise with tenants to ensure timely rental payments, addressing arrears swiftly.
* Financial Reporting: Provide monthly reports on expenditures and overall financial performance, developing cost management strategies as needed.
* Sales Opportunities: Maintain an awareness of other options available to landlords and tenants such as landlord insurance, rent protection, mortgage advice, and fully managed services, upselling where appropriate.
About You
We are looking for a motivated and experienced Property Manager who can demonstrate a proven track record in:
* Property Management: Experience in property management, dealing with tenants, contractors, and legal/financial professionals.
* Relationship Development: Proven ability to maintain and develop relationships with customers and contractors.
* Regulatory Compliance: Knowledge of regulatory requirements governing housing and commercial property, both domestic and overseas.
* Contract Negotiation: Experience negotiating new contracts, terminating existing ones, and managing renewals.
* Communication Skills: Excellent written and verbal communication skills at all levels.
* Teamwork: Ability to work closely with a team to ensure excellent customer service.
What We Offer
* Competitive Salary: £30,000 - £33,000 plus commission, OTE £33,000 - £36,000.
* Uncapped Commission: Earn additional income from referrals for insurance, mortgages, and fully managed services.
* Annual Leave: Enjoy 20 days' annual leave, increasing further upon completion of five years' service.
* Pension Scheme: Participate in our company pension scheme.
* Free Parking: Secure free parking at our office location.
* Training and Development: Access to comprehensive training and development resources.
The salary range is estimated based on industry standards and market conditions.