Waste Review Assessment and Engagement Officer - Braintree District Council
Location: Braintree
Contract Type: Fixed Term, Full Time
Salary: £30,313 to £34,612 per annum
Closing Date: Midnight on Tuesday 21st February 2025
Essex County Council (ECC) is supporting Braintree Council to recruit a Waste Review Assessment and Engagement Officer.
The Opportunity:
We have an exciting opportunity for a Waste Review Assessment & Engagement Officer to join our Operations team on an 18-month fixed term contract (with the possible option to extend). The Waste Review is part of the Simpler Recycling legislation due to be fulfilled by April 2026 for residential waste collections and recycling at flats within the District. The implementation of this change is being delivered by a Council-wide Project Team and managed via the Operations Service.
Working across the District, you will support the development and implementation of the Review by identifying risks, issues, and opportunities, collating research, and ensuring residents and stakeholders are kept informed and engaged.
You will support the design and delivery of community campaigns, engaging directly with the public and creating, editing, and distributing content for newsletters, emails, and social media. You will also work with residents, visiting properties to assess their needs and requirements for additional waste collection receptacles, and undertake site assessments throughout the District.
Agile/hybrid working is supported, subject to the requirements of the role.
Experience:
It is essential that you have demonstrable experience of data collation, input, and analysis with the ability to report back meaningful and detailed information to support the Project Team. Strong administration and IT skills are essential. You must have proven customer service experience and be able to deal with stressful and emotive situations, remaining highly professional and polite. You will have excellent customer service skills and experience of working in customer relations or a customer-facing role. You will be personable and approachable, with experience of working in a busy environment and the ability to promote Simpler Recycling at every opportunity.
To be successful in joining our team, you will need to be a team player with strong interpersonal and organisational skills and an enthusiastic approach to challenges. The post will be based around the District for a substantial part of the working week, so use of your own vehicle will be required.
Accountabilities:
* Working across the district directly with residents and stakeholders to deliver and collate key research and develop feedback on learnings that will inform the waste review.
* Identify risks, issues, and opportunities by undertaking site assessments across the district to effectively inform the direction of the waste review.
* Visit properties and engage with households to establish any potential additional considerations required to enable delivery of the waste review outcomes.
* Support the implementation of comprehensive communications related to business goals and ensure delivery of all relevant project milestones within the timeline.
* Participate in the design and delivery of campaigns within the community, engaging directly with the public, measuring effectiveness, and analysing impact to ensure approaches are altered as required.
* Work with project teams and other stakeholders to support development and implementation of the Waste Service Review and relevant project strategies and plans.
* Proactively contribute to, and support, delivery of communication plans.
* Create, edit, and distribute high-quality content for various communication channels, including newsletters, internet, emails, and social media.
* Assist in managing communications during critical milestones, ensuring timely and accurate information dissemination.
* Support the collation of stakeholder feedback and identify areas for improvement.
* Encourage best practice and innovation by benchmarking and understanding current trends and new developments in communication and areas relevant to waste services.
* Ensure all communications are consistent with the Council's policies and values.
* Support the tracking and analysis of communication initiatives, providing regular reports and recommendations for improvement.
Why choose Braintree District Council?
Braintree District Council is an ambitious and forward-thinking authority with a vision of creating a great place for our residents and businesses. As a Council, our role is as a guardian of the place and its people, where residents live well in healthy and resilient communities; a well-connected district with high-quality homes delivered with the infrastructure and a place which attracts and provides good employment opportunities.
We are becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away, and the district located directly between Stansted Airport and Harwich and Felixstowe International Ports. We have a strong reputation within the business community and are committed to delivering.
Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some benefits of working for Braintree District Council include:
* Flexible working
* Free parking
* Local government pension scheme
* Learning and development for all staff
* Staff recognition schemes
* Extensive health and wellbeing programme including discounted gym membership.
For an informal chat about this role, please contact Marie Lamb at 01376 552525 or email marie.lamb@braintree.gov.uk.
To apply, click here: Waste Review Assessment and Engagement Officer
Closing date for receipt of applications: Midnight on Tuesday 21st February 2025.
Please Note - Essex County Council is advertising this role on behalf of Braintree District Council, and if successful, you will be employed by Braintree District Council.
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