Job summary Health Records Clinic Prep Clerks Band 2 - Health Records Department Torbay Hospital - 37.5 hours Fixed Term 12 Months Main duties of the job Responsibility for preparing and sending casenotes out for clinic appointments to Torbay and Community Hospitals Communicating with secretaries Looking for missing referral letters and tidying up the hospital records. There is also the expectation to work in the Health Records Library as and when required Excellent communication skills are essential along with strict time management and prioritisation of wor Working to tight deadlines along with working well as a team. Maintaining patient confidentiality is imperative within the role Knowledge of IT is preferred but training and support will be provided throughout all aspects of this role About us We are a large, friendly team of approximately 70 full and part time staff, all with varied responsibilities. Everyone in the team contributes to the success and growth of the department. Why work with us - 1 (pagetiger.com) Date posted 24 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per Annum pro rata Contract Fixed term Duration 12 months Working pattern Full-time Reference number 388-6996865-A&C Job locations Health Records Bungalow Torbay Hospital Torquay TQ2 7AA Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Person Specification Qualifications and training Essential Good level of general education Basic knowledge of computerised systems Keyboard skills Desirable NVQ2 Customer Care or equivalent Knowledge and experience Essential Excellent communication skills and telephone manner Ability to handle patients, staff and visitors with tact and efficiency Excellent organisational skills Excellent interpersonal skills Excellent attention to detail Ability to work as a part of a team Ability to achieve deadlines Ability to process large volumes large volumes of paperwork quickly and efficiently Ability to work under pressure Ability to work on own initiative Flexible approach to working hours Ability to lift, move and carry heavy case notes Ability to prioritise workload Desirable Working knowledge of PAS (Patient Administration System) Previous experience of data input in a similar role Person Specification Qualifications and training Essential Good level of general education Basic knowledge of computerised systems Keyboard skills Desirable NVQ2 Customer Care or equivalent Knowledge and experience Essential Excellent communication skills and telephone manner Ability to handle patients, staff and visitors with tact and efficiency Excellent organisational skills Excellent interpersonal skills Excellent attention to detail Ability to work as a part of a team Ability to achieve deadlines Ability to process large volumes large volumes of paperwork quickly and efficiently Ability to work under pressure Ability to work on own initiative Flexible approach to working hours Ability to lift, move and carry heavy case notes Ability to prioritise workload Desirable Working knowledge of PAS (Patient Administration System) Previous experience of data input in a similar role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Health Records Bungalow Torbay Hospital Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)