Location: Manchester
Type: Permanent
Industry: Homeware
Job Ref: TGN5232
The company
An exciting opportunity for a highly skilled and motivated Junior Merchandise/ Planner to join a dynamic import/wholesale business who specialise in selling their products to large retailers across the UK.
Job Summary:As the Merchandise Planner for Dropship, you will play a pivotal role in providing comprehensive merchandising support to assigned customers. Your main responsibilities will include managing post-sale activities, demand planning, daily trading analysis, and ensuring timely delivery and customer satisfaction. This role demands a proactive and detail-oriented professional who thrives in a standalone position.
Key Responsibilities:
* Collaborate with the Buying team to promptly communicate any customer purchase order changes.
* Update and distribute customer-specific reports accurately and in a timely manner.
* Maintain a precise and up-to-date sales order book on the company’s ERP system, including critical information such as dates, margins, quantities, and prices.
* Liaise with prominent supermarket chains, such as Shop Direct, Curry’s, Studio, and more, via email correspondence.
* Notify customers promptly regarding product shortages or any changes to availability.
* Ensure accurate database management by adding or removing products as they go live, cross-referencing with the system.
* Monitor customer forecast models, maintaining optimal in-stock levels, and reporting any out-of-stock issues.
* Prepare and publish daily and weekly trading reports, highlighting trends, potential out-of-stock issues, and identifying stock depletion and replenishment needs.
* Utilize customer data to analyse sales, place rebuys when necessary, and raise all received forecasts to the company’s ERP system (MS Navision)
* Cross-reference forecasts and catalogue reserves during stock builds, comparing against sales history, and flag any significant changes for discussion with the sales account manager and customer.
* Monitor customer portals to track forecast accuracy and predict reduced forecasts based on stock availability.
Required Experience:
* Merchandising/demand planning experience would be ideal.
* Experience within an import/export/fmcg/supply chain business would be ideal
* Excellent analytical/forecasting and Excel skills essential
* Excellent customer care skills with a focus on providing exceptional service.
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