Winemark | Outlet Manager - Ballymena Area
Client: Winemark
Location: Ballymena, United Kingdom
Job Category: Other
EU Work Permit Required: Yes
Job Views: 6
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:
Job Title: Outlet Manager - Ballymena Area
Reference Number: SM-BM-25
Location: Ballymena
Contract Type: Full-Time Permanent
Closing Date: 05/02/2025
Purpose:
To provide the best possible service to customers, thereby maximizing sales and profit. To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits. To ensure the staff employed at the store carry out duties effectively and in accordance with the job profile and company policy and procedures.
Responsibilities:
1. Customer Relations / Selling Skills: Promotes a professional and quality level of customer service; assesses and satisfies customer needs and queries; identifies and maximizes selling opportunities.
2. Commercial and Business Acumen: Proactively seeks opportunities for increased business; awareness of competition; supports new directions and initiatives.
3. Leadership / Taking Responsibility: Accountable for the day-to-day running of the store and management of staff.
4. Legislation: Ensures the correct implementation of any legislation affecting the business.
5. Organisation and Planning: Plans, prioritises, and organizes work to optimize the use of resources.
6. Maximises Resources: Operates store in accordance with agreed targets and budgets.
7. Quality Emphasis: Committed to setting and maintaining high store and personal standards.
8. Motivating Others: Encourages team effort and maintains motivation.
9. Staff Training and Development: Understands and delivers training and development needs of team members.
10. Effective Administration: Accurately adheres to company administration systems regarding cash, stock, payroll, and marketing.
11. Problem Solving: Anticipates and identifies problems; proposes solutions and evaluates alternatives.
Qualifications:
Essential: Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above) or 1 year previous supervisory or management experience in a retail or customer-focused environment. Must be committed to successfully completing WSET Level 3 Award in Wines and Spirits.
Desirable: WSET Level 2 Award in Wines and Spirits; NVQ Level 3 or equivalent qualification that relates to the retail industry.
Skills and Experience:
Essential: Minimum of 1 year experience in a customer-focused environment; excellent standard of dress and appearance; strong communication skills; customer-focused; personal drive and a positive attitude; good team player with leadership ability; valid driving license plus access to a car.
Desirable: 1 year previous supervisory or management experience in a retail or customer-focused environment; interest and/or knowledge of wine.
Other Relevant Information:
Must be age 18 or over. Flexible approach to the needs of the business is essential. Must be able to work a full shift on a Friday and Saturday, and a minimum of 2 evenings per week, inclusive of a Friday or Saturday. You may be required to work in or transfer to another store within a reasonable travelling distance. Full, valid driving licence desirable.
To be considered for this role, you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
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