Key Responsibilities: Provide pre-sales technical support, fault diagnostics, and issue resolution, interfacing with customers, sales subsidiaries, quality, and RD&T teams. Conduct pre-launch product installation, testing, evaluation, and reporting. Evaluate competitor products and conduct market research, maintaining and updating a competitive database. Collaborate with the Fleet Management Services team to ensure product suitability for integration and compatibility with Brigade services. Conduct customer visits for trials and issue resolution. Benefits Competitive salary. Excellent professional growth & development in a dynamic industry. Flexible remote work with exciting int'l travel. Up to 10% bonus (avg), paid quarterly (Feb/Mar/Jul/Oct). Fitness Membership: Up to £60/month. Pension: Up to 5% matched. Private Medical Heath via Benenden Health. Eyecare Vouchers Glasses Vouchers. 4x Death in Service. Employee Assistance Program Corporate Charity day off. 25 days holiday (increasing by 1 day every 2 years)