Adaptable Recruitment are delighted to be partnering with a growing travel organisation who are looking for an Administrator to join the organisation on a permanent basis. The role can be site based in Chester, hybrid or fully remote. This opportunity is ideal for an office administrator or customer service administrators looking for a new opportunity. The role does have a requirement for some weekend and evening work. Salary/benefits: up to £26,260 DOE Bonus scheme Pension scheme 22 days holiday plus bank holidays increasing with length of service EAP Staff discounts Job Duties: Identifying failure issues and reporting them through the correct internal channels. Utilising supplier systems to re-book customers. Process payments securely and accurately. Ensuring all information inputted into the system is accurate. Working to, and exceeding, targets. When will interviews be taking place? Interviews will be happening as soon as possible Ideal experience Previous administration or customer service administration experience Excellent customer service skills Excellent organisation skills Experience working in the travel sector is desirable.