Rapiscan Detection is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low, medium, and high-energy X-ray technology or multiple X-ray technologies to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.
Role Overview
We are seeking a detail-oriented and proactive Sales Operations Administrator to manage the daily operation and provide vital support to the sales team. In this role you will ensure the CRM system is accurate, clean, and well-organized to support the commercial reporting needs of the business and become the system ‘subject matter expert. The role will be a hybrid role working 3 days a week on our site in Redhill.
* Perform administrative, operational, and sales support tasks. Enable sales team to spend more time selling to drive profitable business growth. The single point of contact (SPOC) between the sales staff, all internal resources, and partners.
* Sales order administration, including order entry, quotes, order status, availability.
* Assisting in logistics and operations coordination, including export & radiation safety compliance.
* Contracts administration; insure timely shipments and installations.
* Advise the sales team including shipping status, literature requests, and service liaison.
* Continually improves critical processes to help achieve high performance sales goals.
* Develops, enhances, and implements efficient processes and procedures.
* Admin support for Tenders/Proposals.
Candidate Requirements
* Proven experience as a support administrator.
* Must have experience with groups such as sales, marketing, technical support, operations, service; strong problem solving skills.
* Must work with a results orientation and a commitment to teamwork and customer satisfaction (customer-centric, delight the customer).
* Strong organizational, attention to detail, and follow through skills.
* Ability to succeed in a high pressure, fast paced environment.
* High energy, self-motivated, takes initiative, follow through to completion.
* Ability to handle difficult situations with great diplomacy.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Cycle to work scheme
* Free parking
* Life insurance
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
Reference ID: JG39483
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