Job summary Within the Neuroscience Pathway at NCH&C, we are looking to recruit a Clinical Support Worker into a permanent full time post. If you are looking for a change we may be the ideal place for you We are a large friendly team who use our specialist skills in caring for brain injury patients from across the region on our twenty bed inpatient ward, not far from the centre of Norwich. Sponsorship is not available for this position. Main duties of the job You will work as an integral part of the ward nursing team and be responsible for providing high standards of rehabilitation care to a group of patients with complex needs. This post involves working a combination of early, late and night shifts covering some weekends and bank holidays. You will deliver evidence based care to a high standard. Excellent communication skills and a supportive approach to team working within a rehabilitation setting are essential to the success of this service. You will demonstrate the ability to working within the Trust's behavioural framework which will be essential to the role. In this role we will be able to train you to deliver essential tracheostomy care, enteral feeding, and effective postural management. An ability to manage your own learning supported by the team gaining new knowledge and skills to benefit yourself and the service will be vital. Professionalism is an important part of the role and we would expect staff to be able to deliver this. Good interpersonal skills are essential as is the need to be cheerful and courteous at all times. Good computer skills or the ability to learn will be required for this role is this is essential to this unit. Record keeping will also be essential part of the role and important to ensure high standards of care delivery for this post. About us Find out more about working for our organisation here: https://heyzine.com/flip-book/2565ae62eb.html Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title. Date posted 07 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 839-7111743-AB Job locations Caroline House Colman Road Norwich NR2 2PJ Job description Job responsibilities You will work as an integral part of the ward nursing team and be responsible for providing high standards of rehabilitation care to a group of patients with complex needs. This post involves working a combination of early, late and night shifts covering some weekends and bank holidays. You will deliver evidence based care to a high standard. Excellent communication skills and a supportive approach to team working within a rehabilitation setting are essential to the success of this service. You will demonstrate the ability to working within the Trust's behavioural framework which will be essential to the role. In this role we will be able to train you to deliver essential tracheostomy care, enteral feeding, and effective postural management. An ability to manage your own learning supported by the team gaining new knowledge and skills to benefit yourself and the service will be vital. Professionalism is an important part of the role and we would expect staff to be able to deliver this. Good interpersonal skills are essential as is the need to be cheerful and courteous at all times. Good computer skills or the ability to learn will be required for this role is this is essential to this unit. Record keeping will also be essential part of the role and important to ensure high standards of care delivery for this post. Job description Job responsibilities You will work as an integral part of the ward nursing team and be responsible for providing high standards of rehabilitation care to a group of patients with complex needs. This post involves working a combination of early, late and night shifts covering some weekends and bank holidays. You will deliver evidence based care to a high standard. Excellent communication skills and a supportive approach to team working within a rehabilitation setting are essential to the success of this service. You will demonstrate the ability to working within the Trust's behavioural framework which will be essential to the role. In this role we will be able to train you to deliver essential tracheostomy care, enteral feeding, and effective postural management. An ability to manage your own learning supported by the team gaining new knowledge and skills to benefit yourself and the service will be vital. Professionalism is an important part of the role and we would expect staff to be able to deliver this. Good interpersonal skills are essential as is the need to be cheerful and courteous at all times. Good computer skills or the ability to learn will be required for this role is this is essential to this unit. Record keeping will also be essential part of the role and important to ensure high standards of care delivery for this post. Person Specification Qualifications Essential Education to GCSE level Grade 5 in English and Mathematics or equivalent Care Certificate and or equivalent health care experience Desirable City and Guilds NVQ Level 3 in Care/Health and Social Care Experience Essential Some previous experience in a nursing/Care Assistant role Skills, Abilities and Knowledge Essential Good organisational skills Basic I.T. and computer skills Good interpersonal and communication skills Good numeracy and literacy skills Communication Essential Clear oral communication Basic computer skills Personal and People Development Essential Polite/courteous Caring personality Sensitive and tolerant Resilient Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework) Essential Good interpersonal skills Responds positively to change Flexible Ability to work as part of a multi-disciplinary team Social skills Other Essential Able to make own travelling arrangements Ability to work 12.5 hour shift day/night patterns May be required to work in other community hospital's within our trust in order to meet the needs of the service Person Specification Qualifications Essential Education to GCSE level Grade 5 in English and Mathematics or equivalent Care Certificate and or equivalent health care experience Desirable City and Guilds NVQ Level 3 in Care/Health and Social Care Experience Essential Some previous experience in a nursing/Care Assistant role Skills, Abilities and Knowledge Essential Good organisational skills Basic I.T. and computer skills Good interpersonal and communication skills Good numeracy and literacy skills Communication Essential Clear oral communication Basic computer skills Personal and People Development Essential Polite/courteous Caring personality Sensitive and tolerant Resilient Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework) Essential Good interpersonal skills Responds positively to change Flexible Ability to work as part of a multi-disciplinary team Social skills Other Essential Able to make own travelling arrangements Ability to work 12.5 hour shift day/night patterns May be required to work in other community hospital's within our trust in order to meet the needs of the service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Norfolk Community Health and Care NHS Trust Address Caroline House Colman Road Norwich NR2 2PJ Employer's website https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)