Do you have a passion for counter fraud? If you’re proactive with an investigative mindset, this could be an excellent next step for you. AXA Commercial are looking for an experienced professional with expertise in public liability and employee liability fraud, to join their Claims team. You’ll manage a portfolio of complex counter fraud investigations from detection to closure. Utilising best practise, fraud intelligence, and proactive fraud detection you’ll get the best outcomes for AXA and our customers. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at our Bolton office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you’ll be doing: Ensure investigations are conducted within best practice, procedures, claims protocols and SLA’s. Use validation techniques and tools to validate claims. Develop those at counter fraud investigator level. Self -driven progression through the development framework aligned to your role level. Share general intelligence with industry contacts, undertake specific pro-active enquiries. Provide guidance and support to counter fraud investigators and other teams on cases. Manage a portfolio of suspected fraudulent claims until completion. Coach and develop fraud and non-fraud handlers to increase technical competence and fraud detection. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply. What you’ll bring: Experience of employee liability and public liability fraud – essential. Insurance sector experience of fraud policy, definition, sanctions and recovery policies – preferred. Knowledge of the claims process - essential. Good knowledge of current legislation - essential. Awareness of claims reserving and assessment methodology. Insurance principles and relevant case law, products, policies and claims philosophy knowledge– beneficial. Understanding of the general insurance market. Exposure to arbitration, legal liability, the legal environment and tactics appropriate to customer and third-party claims. Organisation skills and ability to effectively prioritise tasks. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £38,000 dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private health cover after qualifying period 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to tanzeela.mehjabeenaxa-insurance.co.uk. LI-Hybrid Who we are: AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work.