Conference & Events Co ordinator The Queen at Chester Hotel, Premier Collection By Best Western Conference & Events Co-Ordinator Job brief We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to maximize the hotel sales performance and contribute to the development of the company. This is a dual role where the ideal candidate will assist the sales manager in acuring an event and on the day oversee the operation of the event. Benefits Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking Responsibilities Coordinate sales activities by managing schedules, filing important documents and communicating relevant information Ensure the adequacy of sales-related equipment or material Respond to complaints from customers and give after-sales support when requested Store and sort financial and non-financial data in electronic form and present reports Handle the processing of all orders with accuracy and timeliness Inform clients of unforeseen delays or problems Monitor progress, identify shortcomings and propose improvements Assist in the preparation and organizing of promotional material or events Ensure adherence to laws and policies Organising and running of operational events Hotel Welcome to the original railway hotel. Since 1860, we’ve been creating wonderful experiences for discerning travellers. Situated at the gateway to Chester, we offer a stylish escape, a place to rest from your journey, and a luxurious, well-connected base to explore Chester and beyond. Our hotel is renowned for its rich heritage and stunning public areas, where you can enjoy great food, afternoon teas, and signature cocktails. Don’t miss our hidden gem, the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was considered the first skyscraper of its time. Since opening in 1860, it has hosted notable guests such as Charles Dickens, Cecil Rhodes, and Lillie Langtry. All 218 bedrooms feature superfast Wi-Fi, a TV, and 24-hour room service. The hotel also offers 8 conference rooms, ideal for any event, meeting, or wedding. About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.