Orion are proud to be partnered with a marketing leading manufacturer of high-end products servicing the marine sector with an ever-increasing product range. We now looking for a Customer Support Executive to support, the user base and wider IT teamacross the business.
As a manufacturing business, they have consistently seen significant increases in their revenue and profits and they are happy to say that this is due to the dedication and hard work of all of their team members, who proactively contribute to the end result.
If you have experience in maintaining the highest levels of customer service and continuously looking to improve the customer journey, the role of Customer Support Executivecould be an opportunity to grow your career with in this very well-established firm.
The role of Customer Support Executivewill be responsible for the following areas:
* Being the main point of contact for initial after sales and warranty queries for key accounts
* Overseeing the day to day logistical and administrative support
* Providing updates to clients on order status, tracking details and expediting where necessary
* Having strong product knowledge to assist client with queries
* Developing strong relationships with key accounts
By joining this business as their new Customer Support Executiveyou will be rewarded with:
1. Compan...