Time left to apply: End Date: January 31, 2025 (20 days left to apply)
Job Requisition ID: R24_0000035213
Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket in the UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We service independent repairers, body shops, auto centres, fast fit companies, and end consumers with parts and equipment through a network of national and regional logistics platforms, as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group is proud to be the home of the NAPA Racing UK British Touring Car team.
We are currently looking for a Parts Advisor to join our team.
As a Parts Advisor, you will be involved in all areas of the branch and its operation; however, your focus will be on maintaining and expanding the local customer base.
Responsibilities will include but are not limited to:
1. Taking orders over the telephone and upselling to increase invoice value.
2. Outbound calling to raise customer awareness and achieve higher sales.
3. Building long-term rapport with local customers.
4. Actively promoting offers, discounts, and customer competitions.
5. Limiting credits and returns by ordering and sending the right parts the first time.
To be successful in this role, you will need to be:
1. Punctual, organised, and efficient whilst working towards deadlines.
2. Pro-active and enthusiastic when speaking with customers.
3. Able to demonstrate empathy towards customers.
4. Professional and possess excellent communication skills.
In return, we offer:
1. An opportunity to join a global brand and market leader.
2. Exclusive discounts and cashback from thousands of major retailers and grocers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
3. Opportunities for career progression and bespoke training.
4. Free pension advice from our standard pension provider.
5. Free access to health, wellbeing, and financial tools.
6. Potential to earn a performance-based bonus, paid monthly.
7. Discount on car parts.
Alliance Automotive Group is an equal opportunities employer.
About Us
Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in the UK and Ireland, France, Germany, Poland, Netherlands, Belgium, Spain, and Portugal. The company is a wholly-owned subsidiary of Genuine Parts Company, the largest worldwide automotive parts distributor with activities in North America, Europe, and Australasia.
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