Job description
Job Summary
We are seeking a dynamic and results-driven Sales Executive to join our team. The ideal candidate will be responsible for driving sales growth and building strong relationships with clients. This role requires a proactive approach to identifying new business opportunities and providing exceptional customer service. The Sales Executive will utilise analytical skills to assess market trends and leverage Salesforce for effective sales management.
Duties
1. Provides back office technical and commercial support to Key Account Managers, Regional and Sector Sales colleagues.
2. Co-ordinates customer projects and product requirements from enquiry to delivery.
3. Works closely with the Key Account Managers, Regional Sales Executives and Sector Sales Executives.
4. Solves simple technical queries from customers or installers.
5. Supports the development of concepts by liaising with the Factory and sales colleagues.
6. Communicates effectively with the factories and external suppliers to manufacture or source the customer's requirements.
7. Completes actions from key account and departmental meetings.
8. Provides the first point of contact for new customers over the phone to understand the enquiry and take relevant action as appropriate.
9. Helps customers select the right product on the phone by explaining the features and benefits.
10. Converts enquiries from new customers into sales.
11. Develops a good level of product knowledge.
12. Ensures 100% customer satisfaction.
13. Manages assigned clients and is responsible for retention and growth of the re-selected accounts. May have a sales budget to achieve.
14. Provides logistics information for customers. Tracks orders and confirms when products will arrive. Charges freight costs to customers.
15. Produces quotations and follows up on quotations.
16. Maintains and updates the CRM and other systems.
17. Visits suppliers and customers when required.
18. Makes arrangements for trade shows and arranges promotional materials as required.
19. Any other duties or responsibilities that may reasonably be required from time to time.
Requirements
1. Proven experience in a sales role, preferably within a relevant industry.
2. Strong analytical skills with the ability to interpret data and make informed decisions.
3. Proficiency in using Salesforce or similar CRM software is highly desirable.
4. Excellent communication skills, both verbal and written, with the ability to engage effectively with clients.
5. Fluency in Spanish is a plus, enhancing communication with diverse client bases.
6. A self-motivated individual who thrives in a fast-paced environment and is target-driven.
7. Ability to work independently as well as part of a team, demonstrating flexibility and adaptability in approach.
If you are passionate about sales and eager to contribute to our success, we encourage you to apply for this exciting opportunity as a Sales Executive.
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Work Location: In person
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