The Story So Far
Larkbury London is the ultimate destination for high-end, luxury furniture for interior designers and discerning clients who seek unique, meticulously crafted furniture. Located in West London, our dynamic team offers an unparalleled selection of exquisite furnishings from our extensive range of distinguished brands, including our exclusive in-house collections, Larkbury London and The Sofa and Chair Company.
Whether our clients are seeking a signature piece from an established luxury brand, exclusive items from emerging interior designer collaborations, or a bespoke creation tailored entirely to their unique style, Larkbury London is here to bring their vision to life.
As the home to the largest luxury interiors showroom in the UK, the most extensive independent fabric library in Europe, and comprehensive onsite manufacturing capabilities, Larkbury London is committed to providing exceptional service and bespoke furniture creations. We cater to the specific needs of interior designers and individuals seeking true craftsmanship, unwavering quality, and service excellence.
The Opportunity
We are seeking Head of Sales to lead, coach, and manage our Sales teams. Our Sales Executives provide excellent service, meeting the needs of both new and existing trade clients. Your role will involve overseeing client accounts, fostering strong relationships, and collaborating closely with the team to consistently meet and exceed client expectations. With a solid understanding of our products and industry, your team will rely on your guidance to drive sales, overcome challenges, and grow their skills.
This position is crucial to our business success. You would be expected to drive sales through our sales executives and teams. Ideally, you bring industry experience and a proven ability to meet sales targets by managing and developing a team. Reporting to the Sales and Business Development Director, you will also handle operational tasks like reporting and analysis.
Key Skills Required
Ability to lead, motivate & inspire your team
Industry experience, knowledge of interiors, furniture and luxury sales
Experience of trade sales desirable (B2B)
Outstanding interpersonal skills, you must have the ability to lead by example with client relationships
Experience of managing a team, developing and upskilling them
Excellent organizational skills, being able to perform multiple tasks whilst managing own time management
Ability to logically and systematically approach tasks and/or projects, to work under pressure and deliver within deadlines & budgets
Can demonstrate high personal standards and good team working practices. Build working relationships across the company with all other functions within the business
Must possess excellent communication skills both oral and written. Clear, concise & tailored communication with clients is essential
A driven salesperson mentality, someone who thrives on working to, and exceeding, sales targets and motivating others to do the same
Computer literate; knowledge of MS Office
SAP knowledge would be very beneficial
Accountabilities
Provide training and coaching to your team to help them be the best they can be
Support your team but understanding how they work, gaining quick understanding of common issues and helping to overcome these
As manager, you will help handle any more difficult client requests that may be escalated
Leading your team in the management of their trade client accounts, help generate new clients and leads, working towards achieving a team target, and ensuring sales fulfilment is smooth and pain free to enable optimised sales performance.
Generating sales reports, analysing these and using data to make useful suggestions
Assist with general administration and other tasks as required by our Group Head of Sales
Promote our Company values and consistently demonstrate these
Apply
To be considered for this role, you should be:
Within easy commute of Acton, West London
Eligible to live and work in the UK
Salary
OTE: £80K