Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Wrexham
For the successful Customer Service Advisor our client is offering:
Salary up to £25,000 per annum
Monday to Friday 8.30am till 5.00pm
Permanent position
Benefits: Free parking, 20 days + Bank Holidays + Pension
The role - Customer Service Advisor :
Responsible for managing inbound calls, emails and responses to customers
Handling a range of enquiries across two services in the UK Region
Manage and take ownership of any complaints from customers and members of the public
Administer emails and respond to customers via telephone and written methods where necessary
What our client is looking for in a Customer Service Advisor :
Previous customer service experience - ESSENTIAL
Experience working with customer complaints / problem solving - ESSENTIAL
Good MS Office Literacy - ESSENTIAL
Confident communicator
Able to cope under pressure in a call handling environment
Key skills or similar Job titles : Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager
Commutable From : Wrexham, Chester, Denbighshire
For further information about this and other positions please apply now
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
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