The Newcastle upon Tyne Hospitals NHS Foundation Trust
Are you looking for a new opportunity to join a busy and varied directorate? If so, we may have the role for you!
Integrated Laboratory Medicine is looking for an Assistant Operational Service Manager to support senior managers across the directorate in managing equipment contracts to bring improvements to service provision and efficiencies.
You will be joining a friendly and supportive team of colleagues who share a passion for patient care and a desire to develop improved and innovative ways of working within Pathology services.
Main duties of the job
The post holder will work with each of the departments within ILM to provide close day-to-day management of the established managed equipment service contracts. There will also be a focus on novating equipment into the contract to bring cost savings and operational efficiencies. Future opportunities for other MESCs are a potential, and it is expected that this role would be crucial to that process. The post holder will also contribute to the business/commercial function within ILM.
This role does not have any line management responsibility; it is a trust-wide role and cross-site working will be expected. Working from home may form part of a typical working week. A flexible, hybrid approach to working is required.
The role will suit a team player and methodical thinker; experience in financial and business management is essential.
Job responsibilities
* Supporting departmental managers in the day-to-day management of the contracts
* Liaising with MESC contract holders, primary suppliers, and third parties
* Liaising with internal Trust departments including finance and procurement
* Working with colleagues across the directorate to ensure accurate and up-to-date costings are provided
The post holder will work alongside senior managers both within the directorate and elsewhere across the Trust. Communication and interpersonal skills will be key to making a success of the role, and project management experience is desirable as the directorate currently has many interdependent projects in the pipeline.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, our patients, and you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
* Degree level education or on an established pathway supplemented by postgraduate diploma level specialist training, management/leadership qualification, or equivalent level of experience
Knowledge & Experience
* Knowledge and experience of operational, people, and financial management; service strategy; business planning; and performance management
* Working knowledge and experience of emergency and elective admissions processes
* Experience of operational management
* Experience of business and service planning
* Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking, and choice
* Specialty specific knowledge and experience
* Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development
* Service modernisation and redesign
Skills & Abilities
* Excellent communication and interpersonal skills
* Demonstrable leadership and organisation ability
* Effective report writing skills
* IT skills - significant proficiency in the use of MS Office Suite and other IT systems
* Effective organisation and time management skills
* Ability to handle change management effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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