Job summary An exciting opportunity has presented for a self-motivated and committed individual to develop their education, training and development skills. We are looking for two astute Pharmacy Technicians to join the Pharmacy Education, Development and Training team as a Senior Support Pharmacy Technician - Education, Development & Training based at either Heartlands Hospital or Good Hope Hospital. As well as maintaining core dispensary and ward-based competences, the post holder will support the Specialist Pharmacy Technician - Education, Development & Training with the day-to-day supervision and development of Pre-registration Pharmacy Technicians including the development of ward-based competences. They will also play a part in the hands-on training and development of the wider dispensary team. We strive to develop the knowledge and skills of our workforce to enable them to advance personally and professionally and this is an ideal opportunity to do so. Therefore, recruiting the best talent to fulfil this role is really important to us. To help us achieve this, you must be able to demonstrate experience with delivering training and supervising others as well as post-qualification experience in a hospital setting as a registered pharmacy technician. Furthermore, the ability to inspire and motivate others is central to success in this role. Main duties of the job - Act as Education Supervisor, liaising with students and partnership organizations to support their development. - Deputize at Pharmacy EDT Technician meetings, providing updates to relevant managers and staff. - Deliver training and development to pharmacy staff, ensuring understanding of medication practices and policies. - Provide guidance to pre-registration pharmacy technicians, helping set training objectives for rotations. - Support the creation of a two-year training plan for pre-registration pharmacy technicians in collaboration with senior staff. - Present pharmacy education services at conferences and career events to promote training and career opportunities. - Communicate service changes and educational updates to staff, ensuring alignment with training goals. - Act as a link to educational providers, verifying assessments and qualifications for Level 2 and Level 3 certifications. - Assist in the development and implementation of training programs to improve technical pharmacy staff skills. - Participate in the creation of Trust-wide SOPs for training and education services. - Ensure all pharmacy records related to education and training are accurately maintained. - Support data collection, reporting, and audits for educational services and training outcomes. - Contribute to continuous service improvement by offering innovative suggestions and supporting staff development initiatives. About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. University Hospitals Birmingham is a Smoke-Free premises hospital. Date posted 03 February 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Contract Permanent Working pattern Full-time, Flexible working Reference number 304-9002366 Job locations Trustwide Mindelsohn Way Birmingham West Midlands B15 2TH Job description Job responsibilities Please Note : For a detailed job description for this vacancy, please see attached Job Description Job description Job responsibilities Please Note : For a detailed job description for this vacancy, please see attached Job Description Person Specification Qualifications Essential NVQ3 or BTEC in pharmaceutical science or equivalent plus additional training for checking dispensed prescriptions, supervising a technical area within the pharmacy to degree or equivalent level or Knowledge of medicines management, including relevant legislation and policies acquired through NVQ3 or BTEC equivalent level qualification plus specialist training and experience to degree or equivalent level Dispensing Accuracy Accreditation - West Midland's scheme or equivalent. Evidence of Continued Professional Development Professional Registration with the GPhC Accredited Checking Technician (National Framework) Desirable Additional Education and Training qualification or equivalent knowledge and experience. Leadership training or willingness to attend. Experience Essential Significant post-qualification experience in a hospital setting as a registered pharmacy technician. Knowledge of the specialist function for area of responsibility. Experience in delivering training and supervision of others. Working under pressure, prioritising work as appropriate to achieve deadlines. Experience of planning workload according to departmental priorities. Knowledge of Good Distribution Practice (GDP), MHRA licensing requirements, COSHH. Demonstrates responsibility for complying with agreed personal development programme to meet set knowledge and competencies. Understanding of clinical governance and its implications for service including quality and audits Desirable Experience of being a Workplace Training Supervisor for Buttercups courses or equivalent. Knowledge of the structure of Buttercups Level 2 Dispensing Assistants Course. Knowledge of Level 3 Pharmacy Technician Course criteria and requirements. Experience in completing and recording observations of staff in training. Experience of undertaking staff appraisals. Experience of developing work processes and associated procedures. Experience in staff management. Experience of chairing meetings. Knowledge of HR policies and procedures. Knowledge of the Wellbeing resources available within the trust. Additional Criteria Essential Able to or understand and work within Trust policies of data protection, equal opportunities, health and safety and meet differing needs of patients. Reliable and conscientious approach to work. Good communication skills written, verbal and electronic. Ability to work on own or within a team, able to act as team leader, motivating others. Able to co-ordinate workflows. Ability to check the work of others. Good organisational skills. Ability to accept responsibility for specific work areas. Demonstrate problem solving skills. Demonstrates ability to develop, implement and follow SOPs. Demonstrates ability to be flexible. Participate in the personal development and review systems of staff. Make judgements in involving a range of facts or situations. Accountable for own actions and those of others. Good patient counselling skills Identify and fulfil training needs. Assist in the recruiting and selection process. Good interpersonal skills. Reliable. Punctual. Self-motivated. Able to manage difficult and stressful situations. Able to recognise limitations of self and job role. Ability to travel to other Trust sites. Flexible to work in accordance with service needs. Committed to abide by the Trust Vision and Values. Person Specification Qualifications Essential NVQ3 or BTEC in pharmaceutical science or equivalent plus additional training for checking dispensed prescriptions, supervising a technical area within the pharmacy to degree or equivalent level or Knowledge of medicines management, including relevant legislation and policies acquired through NVQ3 or BTEC equivalent level qualification plus specialist training and experience to degree or equivalent level Dispensing Accuracy Accreditation - West Midland's scheme or equivalent. Evidence of Continued Professional Development Professional Registration with the GPhC Accredited Checking Technician (National Framework) Desirable Additional Education and Training qualification or equivalent knowledge and experience. Leadership training or willingness to attend. Experience Essential Significant post-qualification experience in a hospital setting as a registered pharmacy technician. Knowledge of the specialist function for area of responsibility. Experience in delivering training and supervision of others. Working under pressure, prioritising work as appropriate to achieve deadlines. Experience of planning workload according to departmental priorities. Knowledge of Good Distribution Practice (GDP), MHRA licensing requirements, COSHH. Demonstrates responsibility for complying with agreed personal development programme to meet set knowledge and competencies. Understanding of clinical governance and its implications for service including quality and audits Desirable Experience of being a Workplace Training Supervisor for Buttercups courses or equivalent. Knowledge of the structure of Buttercups Level 2 Dispensing Assistants Course. Knowledge of Level 3 Pharmacy Technician Course criteria and requirements. Experience in completing and recording observations of staff in training. Experience of undertaking staff appraisals. Experience of developing work processes and associated procedures. Experience in staff management. Experience of chairing meetings. Knowledge of HR policies and procedures. Knowledge of the Wellbeing resources available within the trust. Additional Criteria Essential Able to or understand and work within Trust policies of data protection, equal opportunities, health and safety and meet differing needs of patients. Reliable and conscientious approach to work. Good communication skills written, verbal and electronic. Ability to work on own or within a team, able to act as team leader, motivating others. Able to co-ordinate workflows. Ability to check the work of others. Good organisational skills. Ability to accept responsibility for specific work areas. Demonstrate problem solving skills. Demonstrates ability to develop, implement and follow SOPs. Demonstrates ability to be flexible. Participate in the personal development and review systems of staff. Make judgements in involving a range of facts or situations. Accountable for own actions and those of others. Good patient counselling skills Identify and fulfil training needs. Assist in the recruiting and selection process. Good interpersonal skills. Reliable. Punctual. Self-motivated. Able to manage difficult and stressful situations. Able to recognise limitations of self and job role. Ability to travel to other Trust sites. Flexible to work in accordance with service needs. Committed to abide by the Trust Vision and Values. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Trustwide Mindelsohn Way Birmingham West Midlands B15 2TH Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)