IT Operations Analyst
Duration: 3 Months
Start: ASAP
Location: Manchester
Rate: £475 per day
IR35 Status: Inside
We are currently seeking an IT Operations Analyst to be responsible for maintaining the Client's systems, network, and infrastructure in their IT Operations Centre to their OLA's. with other teams and service owners. This role involves proactively identifying and resolving technical issues, coordinating incident response, ensuring the smooth operation of IT services, managing CMDB updates and change monitoring.
As the IT Operations Analyst you will work closely with other members, various IT teams and stakeholders to provide real-time monitoring, analysis and support, to ensure the stability and availability of critical IT systems, following ITIL processes and best practices.
You will be required to work onsite according to the scheduled roster. The Operations team provides support on a 24x7x365 basis together with monitoring of the clients services and infrastructure
The shift rota patterns are Day Shift 7am - 7pm, Night Shift 7pm - 7am worked on a rota basis to include rest days.
Essential skills and experience required:
As the IT Operations Analyst you will possess the following:
Strong knowledge of IT infrastructure components, including servers, networks, databases, and storage systems.
Experience with monitoring tools, such as Nagios, SolarWinds, Zabbix, or simila...