Location: Norwich (On-site)Job Title: Lead Logistics CoordinatorJob Type: Full-TimeAbout the employer: My client is a leading provider of high-quality products, dedicated to delivering exceptional service to our global customers. Currently seeking a highly motivated and experienced Lead Logistics Coordinator to join a dynamic team.Key Performance Indicators:
* Ensure on-time shipment and delivery of products in optimal condition and cost-effective manner.
* Compliance with international export/import regulations.
* Adherence to all company compliance requirements and national/international legislation.
* Full adoption of all departmental and company processes and procedures.
Key Duties and Responsibilities:
* Prioritise and plan shipments in coordination with production schedules, management, customer service, and other departments to meet delivery dates.
* Arrange packing and daily shipping of products worldwide.
* Process sales orders, dispatch and shipping documentation via ERP system and other software.
* Stay updated on international export/import legislation and customs procedures, including VAT and documentation.
* Create purchase orders and reconcile carrier invoices for approval and payment.
* Liaise internally on delivery, cost, and shipping queries for timely issue resolution.
* Arrange collections of equipment, parts, or labels for domestic or international movements.
* Operate a forklift truck for loading, unloading, and onsite movement of products and materials.
Person Specification:Qualifications:
* Essential: 5 GCSEs (A-C grade or equivalent) including Maths & English, CILT level 3 certificate in logistics and Transport (or equivalent), FLT Licence (or willingness to obtain - training provided).
* Desirable: Recognised qualification in customs practice, process, and compliance.
Experience:
* Essential: Proven experience in an international export/import position, knowledge of international import/export legislation post-Brexit, strong vendor management experience, experience using ERP System.
* Desirable: Qualification or experience in continuous improvement techniques.
Skills:
* Proven team leadership experience
* Strong organisational skills
* Excellent communication and active listening skills
* Proficient in IT tools and systems
Personal Attributes:
* Demonstrate accuracy and thoroughness
* Organise and prioritise workload to meet targets and deadlines
* Apply common sense and understanding to instructions
* Work independently or as part of a team
* Identify and progress process and system improvement opportunities
* Maintain confidentiality and demonstrate internal/external customer focus
* Adapt to new tasks or responsibilities as required
Employee Benefits:
* Bonus scheme (profit share)
* 24 days annual leave + bank (increases over time spent in business)
* Company events
* Wellbeing days
* Employee excellence awards
Application Process: To apply, please submit your CV or contact Lewis Woollard direct on .