This is a temporary role via our recruitment agency, for a minimum of 12 months.
Responsibilities include:
* Outbound prospecting and inbound telephone calls along with email communications, work alongside the Retailer and Broker Network to ensure we deliver our new business and customer retention objectives. Establish strong relationships with the Retailer and Broker network, assisting them in the development of new sales opportunities by providing assistance with quoting, utilising campaigns, system queries etc.
* Working closely with Retailers and Brokers, together with the Zone Managers and Broker Managers, to ensure renewal customers have been contacted and we maximise customer retention.
* By way of both outbound calling and email, respond to new enquiries in a timely, professional manner. Develop the opportunity through to conclusion involving Indirect Sales Support Manager, Zone Manager, Broker Manager and the Retailer / Broker Network.
* Optimise the conversion of new business opportunities, in conjunction with other members of the Indirect Sales Team, by working proactively in order to increase penetration.
* Maximise Contract Hire business volumes via the Retailer and Broker Networks, through proactive calls to less engaged Retailers and efficient, effective and professional handling of all enquiries.
* Increase the penetration of additional value adding products / services (e.g. Maintenance, Tyres, etc.), through effective modelling and presentation of quotations and identifying upselling opportunities.
* Build rapport with and be a dedicated point of support for the Retailer and Broker Network and act in conjunction with the Zone Managers and Broker Managers to develop new business, resolve queries and identify solutions. Make recommendations on the strategic approach and evolution on growth and retention of each client (both internally and externally), ensuring the maximised profitability, whilst safeguarding the best offering for the customer.
* Undertake ad-hoc duties as required by Indirect Sales Support Manager.
Skills required include:
* Minimum of 12 months outbound/inbound sales experience.
* Effective communication skills and influencing skills.
* Ability to liaise and communicate with Retailers and Internal & External Customers at all levels.
* Ability to prioritise and multi-task.
* Work well in a team environment.
* Self-motivated.
* Commercially astute.
* Motivated by achieving targets.
* Excellent relationship building skills.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Seniority level
Not Applicable
Employment type
Temporary
Job function
Industries: Motor Vehicle Manufacturing
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