Operations Manager (JN -012025-409372) Macclesfield, England
Salary: GBP35000 - GBP40000 per annum
Operations Manager
Macclesfield
Up to £40,000
Office Based, 8am – 4.30pm
As the Operations Manager within the Building Services team, you will lead, inspire, and motivate a small but very talented team to achieve outstanding results. This key position will involve:
* Overseeing day-to-day operations to ensure smooth service delivery.
* Acting as the deputy for the Operations Director, contributing to the strategic direction of the department.
* Driving innovative practices to enhance service contracts alongside project colleagues.
* Assisting with the setup and implementation of new contracts.
* Working closely with other managers.
* Leading performance reviews, providing constructive feedback, and setting achievable goals aligned with business objectives.
* Addressing customer complaints with urgency and ensuring efficient job processing to maintain client satisfaction.
What are we looking for?
* Strong leadership skills with the ability to motivate and direct a team and clear, demonstrable experience of managing people.
* Experience in delivering exceptional customer service and managing client relationships.
* Proficiency in CRM systems and strong IT literacy.
* A minimum of three years in a similar operations management role.
* Excellent written and verbal communication skills.
* Experience in construction, engineering, or a similar industry would be an advantage along with knowledge of Simpro systems.
What’s on offer?
* A competitive salary package ranging from £35,000 to £40,000, based on your skills and experience.
* Participation in a generous profit and performance-based bonus scheme.
* A permanent, full-time position with ample opportunities for career development in a growing department.
* Commitment to continuous training and investment in your professional growth.
This is more than just a job; it's a unique opportunity to join a dynamic team at a company that values its people as much as its customers. Provide your expertise, innovate, and watch your impact grow!
Apply today by emailing lizzie.kelly@office-angels.com or call 0161 832 7600 to discuss further.
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