Our client is a leading wholesale distribution business with a turnover in excess of £150m and employing over 500 staff. They have an opening in their Credit Management department for somebody ideally experienced in dealing with a large customer base.
KEY DUTIES:
* Control specific sections of accounts within the sales ledger as part of a team
* Build relationships with customers and ensure the highest level of service is delivered and maintained and that accounts are kept within Credit Terms
* Facilitate a high level of cashflow and minimise levels of overdue debt in line with set targets and Terms
* Work with all internal departments in resolving customer discrepancies in a timely manner
* Assist in managing cash allocation correctly as per customer payment advise and instructions
* Maintain accurate and up to date customer details
* Facilitate customer information requests as demanded by customer including statements and document copies
ESSENTIAL REQUIREMENTS:
* Previous credit control preferred, high volume customer service experience with an understanding of the credit fuction would be considered
* Excellent written and verbal communication skills
* The ability to work as part of a team and individually
* Computer literacy in application of Microsoft Word, Excel, Outlook and the ability to pick up bespoke systems
* Self motivated individual with ability to work under pressure
* Customer focused/drive to deliver improved customer satisfaction
* Good organisational skills
* Numerate
Benefits:-
* Holidays increase with length of service
* An additional day’s holiday for your birthday
* Being able to purchase products at discount prices
* Free parking on-site
* Long service awards
* Reward & recognition
* Charity fundraising events
* Opportunity for Educational sponsorship
* Pension scheme
* Death in service scheme
* Employee assistance programme
* Company loyalty scheme