This position is based at 5 WELLINGTON PLACE, LEEDS, LS1 4AP, CTS Royal Courts of Justice, WC2A 2LL, LOUGHBOROUGH MAGISTRATES LOUGHBOROUGH, LE11 1AZ Job Summary Please refer to the job description Job Description Overview of the Judicial Office This is standardised wording and cannot be amended. The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005. In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland. The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions. We are an Arm’s Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities. See JO staff talk about working here: https://design102.wistia.com/medias/uhgtmbtnlv Overview Of The Team The Judicial College is part of the wider Judicial Office, which is a unique branch of the Civil Service dedicated to supporting judicial independence, to maintain confidence in the rule of law. The Judicial Office assists the Lady Chief Justice and the Senior President of Tribunals to fulfil their responsibilities to the judiciary (about 25,000 judicial office holders), and an ever-evolving justice system. The Judicial College is a very busy and high-profile section of the Judicial Office. We are responsible for judicial training, and we currently deliver approximately 1900 judicial seminars and events each year and have a budget of £15.5 million. Much of the training is face to face but, in addition, the College is continuing to diversify its methods of delivering training to incorporate more digital platforms, increasing its use of e-learning and webcasting. The POpS Team is the customer facing hub of the College, providing planning and organisational support to judicial training events across the UK. The team is based over three sites – Loughborough, London and Leeds. We make good use of flexible and remote working across our offices. Hybrid Working Requirement This is standardised wording and cannot be amended. This position is eligible for hybrid working (current minimum requirement for time spent at base location is 60%, which is subject to business requirements). Summary Of The Role Event organisers work as part of our team to provide all aspects of administrative support in the planning and management of training events. This includes close working with the judicial training teams to ensure that events are well organised and run smoothly. You will assist delegates with their bookings, deal with enquiries and provide administrative support at training events, including residential events. You will need strong customer service skills, enjoy working with people, some very senior and able to think on your feet and react positively to any unexpected issues or queries that arise. The role involves some numerical work and you will need to have good IT skills as we work with a wide range of IT platforms. You will be fully trained in all aspects of event organising. We have a strong culture of team working and continuous improvement (CI), and all staff are expected to embrace CI as part of their role. In some of our teams, UK-based travel to venues will be required to provide administrative support at training events. This could include overnight stays including the occasional Sunday where an event organiser is required to be at a venue for an event starting on a Monday. Training events range from one to five days in length and commence on various days of the week. On average the expectation is around 15 days per year spent supporting events at venues. In addition to supporting seminars you will be required to provide some technical online support at digital training events. Responsibilities, Activities & Duties Effectively managing allocated training events and providing administrative support to Course Directors/Training Leads throughout the life of a training event, including making amendments to programmes and training/evaluation materials as required Using various databases, including Judicial College Learning (JCL), to assist with organising invitations to training and managing attendance. Maintaining accurate records of attendees at training events (both prior to and at the event), monitoring delegate numbers, planning venue requirements, accommodation and managing delegate/syndicate groups lists etc. Actively liaising with the judicial training team and any speakers to ensure that training materials are received in time to coordinate the timely release to delegates via the JCL. Attending face to face training, and online events to provide administrative support when necessary. Completing all post event work such as promptly notifying the fees team who has attended training so that delegates are paid their training fee on time. Other Duties – The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Essential Knowledge, Experience And Skills Ability to build effective working relationships with a range of stakeholders and work as part of a team. Planning and organising Good IT skills i.e. working with databases, Excel and Word Good written and verbal communication skills Accuracy and attention to detail Behaviours (for Recruitment/Success Profiles) Working together Delivering at Pace Managing a quality service Assessment process at application At Sift How you will be assessed: You will be assessed by a 500-word Statement of Suitability (SOS) against the essential criteria listed above. It offers you the opportunity to explain how you have the experience to forge a successful career in the Judicial College. You may choose narrative, or bullet points. At Interview The Civil Service uses a framework called ‘Success Profiles’ to recruit based on potential and skills. Behaviours are the actions and activities that people do which result in effective performance in a job. For this role we’ll assess you against the following behaviours during the selection process as well as strength questions: Working Together Proactively contribute to the work of the whole team and remain open to taking on new and different roles. Get to know your colleagues and build supportive relationships. Listen to alternative perspectives and needs, responding sensitively and checking understanding where necessary. Ask for help when needed and support others when the opportunity arises. Be aware of the need to consider your own wellbeing and that of your colleagues. Understand that bullying, harassment and discrimination are unacceptable. Delivering at pace Always work with focus and pace to get the job done on time and to a high standard. Follow the relevant policies, procedures and rules that apply to the job. Use own knowledge and expertise to organise work. Keep focused on delivery and take responsibility for the quality of work produced. Keep a consistent level of personal performance. Keep managers and stakeholders updated on how work is progressing. Managing a quality service Gain a clear understanding of customers’ needs and expectations. Plan, organise and manage your own time to deliver a high quality service which gives taxpayers a good return for their money. Act to prevent problems by identifying issues, reporting them and providing solutions. Keep customers and all colleagues up to date with progress. Show customers where to access relevant information and support that will help them to use services more effectively. Assessment process at interview Candidates will be assessed at Level 1 against the following behaviours and strengths at interview: Working together Delivering at pace Managing a quality service Skills The Civil Service uses a framework called ‘Success Profiles’ to recruit based on potential and skills. Behaviours are the actions and activities that people do which result in effective performance in a job. For this role we’ll assess you against the following behaviours during the selection process as well as strength questions: Working Together Proactively contribute to the work of the whole team and remain open to taking on new and different roles. Get to know your colleagues and build supportive relationships. Listen to alternative perspectives and needs, responding sensitively and checking understanding where necessary. Ask for help when needed and support others when the opportunity arises. Be aware of the need to consider your own wellbeing and that of your colleagues. Understand that bullying, harassment and discrimination are unacceptable. Delivering at pace Always work with focus and pace to get the job done on time and to a high standard. Follow the relevant policies, procedures and rules that apply to the job. Use own knowledge and expertise to organise work. Keep focused on delivery and take responsibility for the quality of work produced. Keep a consistent level of personal performance. Keep managers and stakeholders updated on how work is progressing. Managing a quality service Gain a clear understanding of customers’ needs and expectations. Plan, organise and manage your own time to deliver a high quality service which gives taxpayers a good return for their money. Act to prevent problems by identifying issues, reporting them and providing solutions. Keep customers and all colleagues up to date with progress. Show customers where to access relevant information and support that will help them to use services more effectively. Assessment process at interview Candidates will be assessed at Level 1 against the following behaviours and strengths at interview: Working together Delivering at pace Managing a quality service Person specification Please Refer To The Job Description Behaviours We'll assess you against these behaviours during the selection process: Working Together Delivering at Pace Managing a Quality Service Alongside your salary of £24,202, Ministry of Justice contributes £7,011 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Annual Leave Public Holidays Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : SSCL Recruitment Enquiries Team Email : moj-recruitment-vetting-enquiriesresourcing.soprasteria.co.uk Telephone : 0345 241 5359 Recruitment team Email : moj-recruitment-vetting-enquiriesresourcing.soprasteria.co.uk Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiriesgov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/ https://jobs.justice.gov.uk/careers/JobDetail/5049?entityId5049