Hours of Work: 16 hours per week Thursday & Friday 16:30pm - 20:30pm, Saturday 07:30am - 11:30am and Sunday 22:30pm - 02:30am
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
At a Glance
Contract Type: Permanent
Salary Range: £11.44 - £12.21 per hour
Hours: 16 hours per week
Job Requirements
We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.
A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene.
The successful candidate will openly demonstrate a passion for food service and is motivated to deliver sales and cost targets.
Key Responsibilities
1. Take delivery of food stock and distribute as and where required.
2. Heavy lifting and carrying of food products and ingredients in a safe manner.
3. Stock rotation and storage management.
4. Clear waste as appropriate, with consideration for H&S and environmental impacts.
5. Assist in the basic preparation of food products.
6. Managing the emptying of bins, waste and recycling in the kitchen.
7. Collecting and washing pots, pans and utensils.
8. Helping Chef’s keep areas clean and organised.
9. Provide a great level of service and consistently promote products to customers.
10. To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.
11. Monitor and reduce wastage through correct ordering and record keeping.
12. Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards.
13. To resolve customer queries or complaints at the first point of contact.
14. Full compliance with John Lewis Partnership Catering policies and legislation.
15. Full compliance with Health and Safety Regulations.
16. Carry out due diligence tasks and keep accurate due diligence checks and records.
17. Ensure the vending operation delivers outstanding service to meet Partners needs.
18. Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order.
19. Ensure food safety requirements are maintained.
Essential skills you’ll need
* Food Safety Level 2 (or happy to undertake training).
* Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality.
* Demonstrable experience using initiative.
* Food Safety Level 3.
Benefits of the Partnership and the role:
* Full-time working holiday entitlement 22 days holiday, plus public and bank holidays.
* Excellent work-life balance, including focus on well-being and flexible working.
* Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay).
* Partnership discount in store and online once you complete Probation.
* Simple cycle to work support scheme.
* Access to exclusive hotels based in some of Britain’s most beautiful areas after three months of service.
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time.
Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage interview.
Thanks for your patience in the meantime and for showing an interest in joining JLP.
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