Job summary The Virology Department, Berkshire and Surrey Pathology Services (BSPS), has a vacancy for an IT and Quality Support Officer. BSPS is formed by St Peter's Hospital Chertsey, Royal Surrey County Hospital, Frimley Park Hospital, Wexham Park Hospital, The Royal Berkshire Hospital in Reading and East Surrey and Crawley Hospitals. Current activity for BSPS is approximately 23 million tests a year with a workforce of 670 staff. We are a busy diagnostic department based at St Peter's Hospital which currently handles over 100,000 samples per year including many from referral hospitals. You would be required to work 37.5 hours a week, 8.30am - 5.00pm with a 1-hour lunch break. Applicants must have IT experience using complex software, for example a laboratory information system such as Winpath Enterprise or a document control system such as QPulse or iPassport. Essential qualities we require are an ability to work within a team, and good communication skills. You must demonstrate that you are able to work under pressure, work within a team and meet deadlines; be flexible and adaptable and show that you are motivated and willing to develop your knowledge and skills. Main duties of the job IT Support You will work with the IT Lead BMS (application specialist) to support the maintenance and development of Virology IT systems. You would be required to deal with day to day issues involving the laboratory computer system and any other software used throughout the laboratory (word, excel etc). Previous knowledge of IT procedures and experience of being able to troubleshoot IT systems would be advantageous. Quality Support You will work with the quality officer in Virology to deliver the quality agenda to maintain ISO:15189 accreditation. This would include participation in the audit schedule, raising non-conformities where necessary and performing corrective, preventative and root cause analysis, contribution in maintaining the document control system and support the team in regular weekly and monthly reports. Some experience in clinical pathology accreditation and quality control procedures would be advantageous. About us Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care. Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible. Date posted 15 January 2025 Pay scheme Agenda for change Band Band 5 Salary £31,469 to £38,308 a year per annum inc. HCAS Contract Permanent Working pattern Full-time Reference number 323-AC4786-ED Job locations St Peter's Hospital Guildford Road Chertsey KT16 0PZ Job description Job responsibilities Please refer to full job description attached to the job advertisement. You must demonstrate motivation and enthusiasm for joining this busy expanding Virology Department. If you would like further information, please contact Gemma Brahams, Lead BMS gemma.brahamsnhs.net or Neil Armstrong, IT Lead BMS neil.armstrongnhs.net Job description Job responsibilities Please refer to full job description attached to the job advertisement. You must demonstrate motivation and enthusiasm for joining this busy expanding Virology Department. If you would like further information, please contact Gemma Brahams, Lead BMS gemma.brahamsnhs.net or Neil Armstrong, IT Lead BMS neil.armstrongnhs.net Person Specification Qualifications Essential GCSE English and Maths or equivalent Educated to Diploma Level or equivalent Desirable Knowledge of IT procedures ICT/Computer Science GCSE Experience Essential IT Experience using complex software e.g. a laboratory information management system such as WinPath or a document control system such as QPulse or iPassport Desirable Evidence of change management Knowledge of ISO 15189 Knowledge of quality control procedures Able to analyse statistics and produce statistical reports using complex software and for quality review meetings Able to investigate breakdown in the quality of service, IT systems and errors made Knowledge Essential Trust vision, values and strategic objectives Desirable IT Systems Skills Essential Lateral and logical thinker Project management skills Computer skills, word processing, spreadsheets and file management Able to manage change Demonstrate good communication skills Desirable Experience of working in Pathology Other Requirements Essential Able to demonstrate that you are honest, reliable and trustworthy Ability to travel between Trust sites Ability to be flexible to meet the needs of the team, the service and the Trust Person Specification Qualifications Essential GCSE English and Maths or equivalent Educated to Diploma Level or equivalent Desirable Knowledge of IT procedures ICT/Computer Science GCSE Experience Essential IT Experience using complex software e.g. a laboratory information management system such as WinPath or a document control system such as QPulse or iPassport Desirable Evidence of change management Knowledge of ISO 15189 Knowledge of quality control procedures Able to analyse statistics and produce statistical reports using complex software and for quality review meetings Able to investigate breakdown in the quality of service, IT systems and errors made Knowledge Essential Trust vision, values and strategic objectives Desirable IT Systems Skills Essential Lateral and logical thinker Project management skills Computer skills, word processing, spreadsheets and file management Able to manage change Demonstrate good communication skills Desirable Experience of working in Pathology Other Requirements Essential Able to demonstrate that you are honest, reliable and trustworthy Ability to travel between Trust sites Ability to be flexible to meet the needs of the team, the service and the Trust Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Ashford & St. Peter's Hospitals NHS Foundation Trust Address St Peter's Hospital Guildford Road Chertsey KT16 0PZ Employer's website https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)