Main Duties and Responsibilities: Using Powerchart on a daily basis, liaise with the Patient Pathway Team across the Trust as a whole, to ensure co-ordination of all elements of the patient pathway. This may include highlighting patient target dates to ensure that investigations/diagnostics are carried out and results received in a timely manner. To scan and file patient results, letters and medical correspondence To liaise with the Appointments Centre regarding outpatient clinic bookings as necessary and ensure patient follow-up appointments are booked as soon as results are known and are available for clinic appointments. Monitor patients who are sent to other Trusts for treatment to ensure they do not breach 18 weeks (MDS forms) in conjunction with Patient Pathway Team. To highlight any potential breaches or delays in the patients pathway to the Team Leader, Patient Pathway Team or Service Manager according to the Trusts escalation policy. To liaise directly with patients to book, cancel, and rebook any outpatient appointments. To be responsible for sending out relevant appointment letters, and cancelling/rebooking patients follow-up appointments. Responsible for checking all clinic letters are completed accurately and outcomes actioned and recorded on Cerner. Support the Clinical Office Coordinators with their workload when required. Manage changes in clinic templates as directed by the Service Manager. General: Attend regular team meetings arranged by Team Leader. Deal with patient queries effectively by telephone, letter, and email. As part of a team with other Clinical Office Administrative Coordinators, provide (Minimum) 9am - 5pm secretarial/admin cover from Monday to Friday each week within each speciality. Have the ability and commitment to work as a team member and be able to adhere to strict deadlines.