Job Description We are looking for a Training Manager to lead the training for our team for our ERP change to Microsoft Dynamics 365 Business Central on a FTC.
You will design, deliver and evaluate training for our colleagues on Business Central, equipping our colleagues to use the system with confidence. This will involve national travel.
Key Accountabilities:
Complete a full training needs analysis across all departments/roles and assess current skills gap
Develop and execute a comprehensive training plan, ensuring all end users are proficient in system functionality and adopt new ways of working
Collaborate with key stakeholders to ensure successful design of role-specific learning paths
Use a variety of learning methodology to create engaging and impactful training solutions and resources that accommodate varying learning styles and levels of IT/system experience
Creation of training materials (eg. User guides, video tutorials, elearning, FAQ), delivery of classroom learning and post-go-live support
Quality assure and evaluate the impact of all learning solutions throughout implementation, utilising all available data to refine the approach as needed
Work closely with the business and stakeholders to align training content with operational challenges and industry best practice
Essential Skills/Experience:<...