Description Why Ocado? Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We are the beating heart of our UK business, comprising a network of cutting-edge warehouses and offices across the country. We optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience while offering exciting career opportunities for our employees. About the role: We wouldn’t be able to positively impact the way the world shops without our passionate team members -who keep our business running, our vans delivering, our customers' products picked and packed, and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience, we now have an opportunity for an Area Coordinator (Nights) to join the team in our Customer Fulfilment Centre (CFC) in Bristol. As an Area Coordinator (Nights), you’ll oversee on-shift operations and front-line activities, supporting the delivery of KPIs within a specific Business Unit. You’ll work closely with Area Managers to promote a safe, respectful work environment while delivering outstanding service to both internal and external customers. You will be - Skills and responsibilities: Manage on-shift operations and front-line inventory activities to support KPI achievement. Escalate people, production, safety, or quality issues to CFC Area Managers as needed. Ensure clear, effective communication to foster strong working relationships and employee engagement. Proactively identify and report production issues to minimize disruptions. Monitor headcount and ensure fair deployment of resources during shifts. Ensure compliance with HACCP standards and collaborate with food technology teams on legislative, quality, or supplier matters. About you - Requirements to be considered: Strong verbal and written communication skills. Good numerical skills with the ability to interpret data within KPI-driven frameworks. Adaptability to dynamic, fast-paced environments. Commitment to high-performance standards and a strong safety culture. A role model for health and safety best practices. Mandatory Training Requirements: Food Safety Level 2 HACCP Level 2 Assessnet IOSH Introduction to Managing Safely Preferred Experience: Experience in FMCG or 24/7 operational environments. Proficient in Excel, Google Workspace, and Microsoft Office. Strong interpersonal skills with a passion for people management. Solid knowledge of food safety standards (essential). Experience in warehouse or logistics environments (desirable). Management skills with familiarity in Warehouse Management Systems (WMS). What you can expect to receive in return: At Ocado, we believe in a workplace where everyone feels valued and supported. You’ll find a safe and collaborative atmosphere that is as fresh as our produce, as well as an award-winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. Including: Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching. Financial Protection: We offer Income Protection and Life Insurance for financial security. Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being. Private Medical Cover: Rest easy with comprehensive private medical insurance. Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more. Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave. Share Schemes: Join exciting share plans to participate in our success. Lifestyle benefits: Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more. Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers, days out, and restaurants. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career. Diversity & Inclusion Statement: Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.