East Kent Hospitals University NHS Foundation Trust
Do you have what it takes to coordinate a patient pathway? Are you organised with good communication skills? Do you enjoy working in a busy but rewarding role?
An exciting opportunity has arisen to join the rapid access TIA (Transient Ischaemic Attack) Services across East Kent. We are looking for a reliable and enthusiastic person with a high standard of organisational skills and the ability to manage a varied workload to coordinate the TIA service across East Kent.
Main duties of the job
The post holder will need to have good IT and database skills, minute taking skills and a professional telephone manner. You will be working with a wide range of people and communicating with both patients and staff, so effective interpersonal skills are essential.
You must work well as part of a team, whilst also having the ability to use your own initiative and work well under pressure. Knowledge of the TIA and Stroke services within East Kent and experience in the use of hospital based IT systems would be an advantage.
It is expected that the post holder may work across all hospitals within East Kent Hospitals University Foundation Trust as an element of the role, and to be flexible in their hours. You will be required to work weekends and bank holidays on a rotational basis to provide support for our 365 day a year service.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please don't hesitate to contact the line manager using the contact details below.
Person Specification
Skills
* Ability to prioritise workload and meet deadlines and use own initiative
* Ability to communicate with, coordinate and liaise with a multidisciplinary team
* Able to remain calm in a busy environment whilst working under pressure.
* Basic Excel - application of formulas
* Experience with Allscripts
Experience
* Previous experience working with the public
* Minimum 2 years Administration experience
* Previous NHS experience
Knowledge
* Knowledge of working for and within a team.
* Knowledge of relevant trust policies
Qualifications
* Computer literate including Word and Excel
* GCSE/ Maths and English or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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