Company Description Medical, Pharmaceutical Healthcare Packaging is a supplier and manufacturer of printed flexible packaging and labels for the Pharmaceutical, Medical, Nutraceutical, Veterinary, Healthcare, and Health & Beauty sectors. They specialize in Sachets, Pouches, Flow Wrap, Top and Base web constructions, including in-line lamination. The company is located in Bredbury and is known for its innovation in 'Reductive Laminates. Role Description This is a full-time on-site role as a Customer Service Administrator. The Customer Service Administrator will be responsible for providing customer support along with general administrative duties. Duties to include but are not limited to - Providing sales quotes Sales order processing Dealing with customer queries and emails about orders and deliveries Answering the telephone, intercom, greeting customers Liaising with the production team and other departments Processing purchase orders Assisting other colleagues in the team Filing Experience & Skills required Experience in Customer Service and Administration Strong communication skills, both written and verbal Experience with Microsoft office including, outlook, excel and word Attention to detail and problem-solving skills Ability to work effectively in a team Desirable with experience within the printing and/or reprographics industry, but not essential. Working hours - Monday - Friday 08:30 - 17:00