Teknobu is a fast-growing startup committed to delivering innovative, efficient, and cost-saving solutions to clients across the UK. With a driven team and a customer-first approach, we provide exceptional support, service desk, help desk, and MSP solutions. Our motto is simple: "Get it done.
Role Overview:
We are looking for a talented Business Analyst to join our team in Manchester. Working closely with the Solutions Director and Solutions Manager, you will play a pivotal role in conducting client scoping and initial discovery to ensure our team delivers an exceptional scope of work and builds accurate, impactful solutions.
Key Responsibilities:
1. Client Engagement:
* Collaborate with clients to understand their requirements, objectives, and challenges.
* Facilitate workshops, interviews, and discussions to gather detailed insights.
2. Scoping and Discovery:
* Conduct in-depth analysis to define project scope and requirements.
* Document findings clearly and concisely to guide the design and delivery teams.
3. Collaboration with Internal Teams:
* Work closely with the Solutions Director and Manager to translate client needs into actionable project scopes.
* Ensure alignment between client expectations and internal capabilities.
4. Documentation and Reporting:
* Create comprehensive documentation, including user stories, process flows, and functional requirements.
* Provide regular updates to stakeholders, ensuring transparency and clarity throughout the project lifecycle.
5. Support Delivery Excellence:
* Help the delivery team build accurate solutions by providing clear, actionable insights.
* Identify potential risks or challenges during the discovery phase and propose mitigation strategies.
What We’re Looking For:
* Strong experience in business analysis, ideally within a technology or solutions-driven environment.
* Exceptional communication and interpersonal skills.
* Proven ability to work with diverse stakeholders, including clients and technical teams.
* Analytical mindset with a keen eye for detail.
* Experience with tools for documenting requirements, process mapping, and reporting.
* Knowledge of project management methodologies is a plus.
Why Join Teknobu?
* Be part of a collaborative, innovative, and driven team.
* Work on exciting projects that make a tangible impact for major clients across the UK.
* Opportunities for professional growth and development.
* Competitive salary and benefits package