Aftersales Advisor
Location: Hinckley
Salary: £24,040 pa
Working Hours: Monday to Friday 10am-6pm
Contract Type: Permanent from day one
Do you have a passion for customer service? Can you go the extra mile to meet customer needs? Look no further! Working with one of the country's market leaders in automotive sales in the used car market, they are seeking an Aftersales Advisor.
As an Aftersales Advisor, you will be highly motivated and customer service driven, handling anything from servicing to general inquiries. You will ensure all communication is managed from start to finish.
General Responsibilities:
* Handle customer inquiries regarding servicing and repairs.
* Communicate effectively with warranty companies and repair agents.
* Manage all customer inquiries.
* Handle inbound and outbound calls.
* Address complaints effectively.
* Ensure all customer expectations are met.
Minimum Requirements:
* At least 1 year of Customer Service or Aftersales experience.
* Motor trade experience is desirable; however, training will be provided.
* Excellent communication and administration skills.
This Role Offers:
* Salary of £24,040 pa
* Permanent position from day one
* Ongoing training
Interested? APPLY NOW!
To apply, respond to this advert with your CV clearly showing the relevant skills, and we will be in touch. Everyone will receive a reply, but please be available to answer calls from a 01455 number.
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