Are you an Out of Hours Business Travel Consultant looking for a new part-time opportunity? You will need to have a background in Business Travel with two years proven GDS Galileo and Amadeus experience. If you have a passion for delivering excellent customer service and making a genuine impact, we would love to speak with you.
The Job:
1. Ensure that all travel enquiries are handled in an effective manner whilst ensuring service delivery exceeds client expectations.
2. Make and manage reservations across all vendor categories (air, rail, car, accommodation) in accordance with processes and policies.
3. Ensure reservations adhere to customer policies, processes, and SLAs at all times.
4. Build strong and meaningful relationships across our client portfolio.
5. Work to ensure the highest levels of satisfaction for all stakeholders.
Skills required:
1. Complete competence using travel booking technologies - Travelport (Galileo), Amadeus, Evolvi, and Conferma.
2. Strong product and geographical knowledge with the ability to upsell additional services to ensure the completeness of reservations.
3. Excellent communication skills, both oral and written.
4. Attention to detail with the ability to prioritize workload and manage customer expectations.
5. Must have the ability to work both independently and as part of a team.
6. Must be highly motivated to ensure that goals and targets are consistently met.
The Package:
1. Part Time Position 16 hours per week.
2. Monday-Friday 17:00 - 22:00; Saturday-Sunday 08:00 - 22:00.
3. Salary £27,000 - £30,000 Pro Rata.
Interested:
If you are interested in the above vacancy, please click 'APPLY' or email your CV to (url removed).
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