We currently have an amazing opportunity to join the team as Breakfast Supervisor at Stonehouse Court Hotel.
Position Overview:
We are seeking a dedicated and enthusiastic Breakfast Supervisor to oversee the daily operations of our breakfast service. The ideal candidate will have a passion for hospitality, excellent leadership skills, and a strong attention to detail. As the Breakfast Supervisor, you will be responsible for ensuring a high standard of service, managing the breakfast team, and delivering an exceptional guest experience in a fast-paced environment.
Key Responsibilities:
1. Supervise and coordinate the daily operations of the breakfast service, ensuring all food and beverage items are replenished, fresh, and presented to high standards.
2. Lead, motivate, and train breakfast staff, ensuring all team members adhere to hotel policies, procedures, and safety standards.
3. Monitor guest satisfaction and respond promptly to any concerns or special requests.
4. Ensure the breakfast area is clean, organized, and well-stocked at all times, following health and safety regulations.
5. Handle inventory control, including ordering and tracking supplies to minimize waste and optimize cost control.
6. Collaborate with the kitchen team to ensure the timely preparation and delivery of food items.
7. Conduct regular quality checks on food and beverages to ensure they meet the hotel’s high standards.
8. Maintain a positive and professional relationship with guests, providing personalized service when necessary.
9. Address any guest feedback or complaints in a timely and professional manner.
Requirements:
1. Previous experience in a supervisory or leadership role in a hotel or restaurant setting is preferred.
2. Strong knowledge of food safety and hygiene practices.
3. Excellent communication and interpersonal skills.
4. Ability to manage a team, delegate tasks, and work effectively under pressure.
5. A passion for providing outstanding customer service.
6. Ability to work flexible hours, including early mornings, weekends, and holidays.
Benefits:
1. Competitive Salary
2. Employee Discount / Friends & Family Discount at Bespoke Hotels
3. Meals on Duty
4. Monthly gratuities
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