Job Description
An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry.
As we continue to expand, we're excited to open our doors for a Administration Lead to join our team based full time at our Spennymoor plant.
The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.
Key role focus
1. Managing the whole administration of customer order from point of order placement to clean submittal to billing
2. Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
3. Working towards Service Level Agreements and ROI standards
4. Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies
5. Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests...