Working hours: 35hours per week
Interview Date: Week commencing 7th May
Are you a proactive leader with a passion for hospitality and high cleaning standards? William Booth College is looking for a Housekeeping Team Leader to support and manage a dynamic team, ensuring an exceptional level of service across our unique and historic site.
William Booth College is a landmark institution of The Salvation Army, delivering training, accommodation, and hospitality services. With over rooms, 14 meeting spaces, and a diverse range of guests, our operations are both fast-paced and rewarding.
Your Role as a Housekeeping Team Leader you will:
1. Supervise and support a team of Hospitality Assistants, General Assistants, Porters, and relief staff.
2. Organise daily cleaning schedules, shift planning, and quality control.
3. Use systems like Protel, Agilysys, and PMS to manage and report room readiness and maintenance.
4. Ensure high COSHH and food hygiene standards are met across the site.
5. Support the Operations Manager with team management, development, and process improvements.
6. Perform hands-on cleaning duties when necessary and maintain team morale.
7. Provide excellent customer service and uphold the values of The Salvation Army.
What You Bring:
8. Proven experience in housekeeping supervision or hospitality management.
9. Familiarity with PMS or hotel management software (Protel/Agilysys ideal).
10. Excellent leadership and interpersonal skills.
11. A hands-on, flexible approach with attention to detail.
12. Food hygiene certification (or willingness to complete one).
13. Ability to work weekends/evenings as needed and represent management in their absence.
Why Join Us?
14. Be part of a team delivering meaningful work in a faith-based environment.
15. Develop your leadership skills in a well-supported, collaborative setting.
16. Enjoy a varied role where no two days are the same.