Location: London N7 Salary : A GBP 40,000 : A GBP 44,000 per annum starting salary dependent on experience The organisation delivers higher education undergraduate and postgraduate learning in performing arts to an industry:leading standard. Their primary goal is to guide and support their students on their journey to launching successful, sustainable careers. From application to graduation, theyre committed to providing the necessary support and guidance to help them realise their full potential. The Role As the Head of Academic Services, you will be responsible for overseeing all aspects of the academic department, ensuring smooth operations and fostering an effective, positive learning environment. This role involves direct line management of the Academic Services and Student Services team as well as collaborating with the other departments to uphold academic and company standards. Reporting to Senior Management, youll play a crucial role in formulating reports, monitoring performance metrics, implementing and overseeing academic policies to achieve their objectives. This is a senior role within the organisation and the successful candidate will be a leading member of the leadership team. The role will require previous experience in a comparable management position in an academic setting, with extensive knowledge of Higher Education regulatory frameworks, policies and procedures. The Head of Academic Services is responsible for managing, developing and strengthening the organisations academic and student support services, quality assurance and enhancement. The Head of Academic Services acts as the expert in academic standards, oversight, programme management, student services and academic quality and compliance for the organisation and as such undertakes a senior responsibility within the smooth operational and administrative management of the organisations day to day operations. This role is about driving student success. Key Responsibilities Academic Management Oversee the academic management of all academic activity, including best practice in curriculum delivery, student assessment, and adherence to academic standards Monitor delivery and assessment ensuring quality teaching and compliance with established academic guidelines Coordinate with relevant teams to collect course progression reports and populate regular reports on student performance Populating monthly report for Director of Training where performance of the staff and students based on each cohort need to be highlighted Team Management Lead, motivate and develop relevant staff providing clear objectives and managing performance against these to ensure staff are appropriartely motivated and trained to carry out their responsibilites to the required standards Resolve staff queries and concerns related to academic operations and student services fostering a collaborative working environment Performance Monitoring And Reporting Regularly monitor performance indicators such as retention rates, progression rates and academic standards Formulate monthly reports on departmental performance for presentation to the Senior Management Team, highlighting achievements and areas for improvement and development Skills And Qualifications Degree in education, business administration, or related field Experience of working within, and substantial knowledge of, the higher education (or related) sector Proven experience in educational management, preferably in similar role Strong leadership and interpersonal skills, with the ability to inspire and motivate others A successful track record of developing and translating strategic plans and decisions into operational practice The ability to think and act strategically and to work both consultatively and at pace Excellent organisational and problem:solving abilities Sound knowledge of safeguarding policies and procedur